IT Business Analyst

LiveHire Limited; City Of Vincent; Hybrid; AUD 90,000 - 125,000; Full time

Benefits offered by this job

Flexible work from home

9-day fortnight

Co-contribution superannuation 12% + 2

Leave entitlements and flexibility

Job summary

Water Corporation is seeking an experienced Analyst - IT Business to join our Information Technology Services team. You’ll bridge business needs and technology, shaping solutions that boost operational performance and strategic decision‑making across the organisation.

You’ll analyse complex challenges, collaborate with stakeholders, and influence technology‑enabled change. Join us to help deliver meaningful outcomes while supporting Agile delivery and continuous improvement.

Qualifications

• Degree qualification in Business, Information Technology, Information Management, Finance, Business Improvement or a related discipline.
• Experience in Business Analysis, ICT Business Analysis, Project Analysis or a similar role.
• Demonstrated ability to translate business needs into clear requirements, process improvements and technology outcomes.
• Experience working with technology-enabled change, software delivery or digital transformation initiatives.
• Strong stakeholder engagement and facilitation skills across business and technical audiences.
• Experience developing artefacts such as process maps, user stories, requirements documentation, business cases and decision papers.
• Understanding of Agile delivery practices and business analysis methodologies.

Responsibilities

• Partner with business and technology stakeholders to understand needs, challenges and opportunities.
• Translate business problems into practical technology solutions, requirements and recommendations.
• Facilitate workshops, gather and analyse requirements, and define business outcomes.
• Develop business cases, options analyses, decision papers and procurement inputs.
• Support Agile delivery teams by maintaining user stories, requirements, priorities and analysis artefacts.
• Identify risks, assumptions, dependencies and impacts to support informed decision-making.
• Assess business readiness and change impacts across people, processes and technology.
• Contribute to continuous improvement initiatives that enhance delivery practices, governance and business performance.
• Build trusted relationships across IT, operational and corporate teams to drive successful outcomes.

Skills

Analytical capability

Stakeholder engagement

Agile delivery familiarity

Business acumen

Problem solving

Communication

Requirements gathering

Education

Degree in Business/IT/Info Mgmt/Finance

Tools

Process mapping

User stories

Requirements docs

Decision papers

Job description

At Water Corporation we're shifting our focus to the next phase of our strategic plan - building on strong foundations to strengthen capabilities, modernise systems, and accelerate innovation across the business. This phase is about elevating how we deliver technology services: making them faster, more responsive, and more closely aligned to the needs of our people, our operations, and our customers. To support this evolution, we're recruiting for key roles that will be pivotal in strategically shaping a modern, collaborative, and customer‑centric Information & Technology Group. If you're excited about leading innovation, finding smarter ways of working, and making a meaningful impact, now is the perfect time to join us.

Real benefits that matter

• Real flexibility with options to work from home up to 2 days per week, 9-day fortnight, flexible work hours.
• Two well-being days each year to do whatever you need to do to feel good
• Access to long service leave pro rata after 3 years of service
• Take advantage of our co-contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%.
• Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
• Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.

Discover morebenefits we offer to support the unique and individual ways our employees live.

About the role

At Water Corporation, we're not just delivering water and wastewater services to millions of Western Australians, we're investing in technology, innovation and digital transformation to create a more sustainable future.

We're looking for an experienced Analyst - IT Business to join our Information Technology Services team. In this role, you'll work at the intersection of business and technology, helping shape solutions that improve operational performance, support strategic decision-making and deliver meaningful outcomes across the organisation.

If you're a curious problem solver who enjoys working with stakeholders, analysing complex challenges and influencing technology-enabled change, we'd love to hear from you.

What the role will involve:

As a key member of our IT Business Analysis team, you will:

• Partner with business and technology stakeholders to understand needs, challenges and opportunities.
• Translate business problems into practical technology solutions, requirements and recommendations.
• Facilitate workshops, gather and analyse requirements, and define business outcomes.
• Develop business cases, options analyses, decision papers and procurement inputs.
• Support Agile delivery teams by maintaining user stories, requirements, priorities and analysis artefacts.
• Identify risks, assumptions, dependencies and impacts to support informed decision-making.
• Assess business readiness and change impacts across people, processes and technology.
• Contribute to continuous improvement initiatives that enhance delivery practices, governance and business performance.
• Build trusted relationships across IT, operational and corporate teams to drive successful outcomes.

Key skills and experience:

You'll bring strong analytical capability, business acumen and stakeholder engagement skills, along with the ability to navigate complexity and ambiguity.

• Degree qualification in Business, Information Technology, Information Management, Finance, Business Improvement or a related discipline.
• Experience in Business Analysis, ICT Business Analysis, Project Analysis or a similar role.
• Demonstrated ability to translate business needs into clear requirements, process improvements and technology outcomes.
• Experience working with technology-enabled change, software delivery or digital transformation initiatives.
• Strong stakeholder engagement and facilitation skills across business and technical audiences.
• Experience developing artefacts such as process maps, user stories, requirements documentation, business cases and decision papers.
• Understanding of Agile delivery practices and business analysis methodologies.

Desirable:

• Business Analysis certification (CBAP, CCBA, ECBA, Agile BA or similar).
• Experience within utilities, critical infrastructure, government or other regulated environments.
• Exposure to IT governance, procurement, enterprise architecture, cyber security, IT service management or vendor engagement.

As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.

Applications close Friday 16th October 2026

Our commitment to a diverse and inclusive workplace

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at [e-mail] or 08 9420 2000.

To read our diversity and inclusion statement, please visit our website