Information Services - Analyst

Water Corporation; City Of Stirling; Hybrid; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Work-from-home option

Well-being days

Long service leave

Superannuation scheme

Extra leave options

Cultural leave

Job summary

Water Corporation in Western Australia is seeking an Information Services – Analyst to lead data governance, analytics and information management across the customer domain. You will deliver trusted data, insights and reporting to support regulatory compliance and operational excellence.

Join a diverse culture with flexible work options, including up to 2 days work from home, and a focus on work-life balance as you strengthen governance, data quality and data platforms across customer billing,

Qualifications

• Tertiary qualification in a relevant discipline (e.g. Data Analytics/Science, Business Information Systems, Information Management/Systems, Computer Science, etc.)
• Substantial experience delivering enterprise reporting, data analysis, operational insights and decision-support solutions
• Substantial experience performing complex data analysis to identify trends, root causes, risks and opportunities for business and continuous improvement
• Considerable experience implementing and maintaining data governance, data quality and information management practices as well as uplifting data management capability
• Considerable experience in Enterprise Data & Analytics platforms, catalogues and end-to-end data management lifecycle.
• Relevant experience in providing information technology and business data technical advisory and service within a large organisation.

Responsibilities

• Generate, analyse and interpret complex data to deliver trusted, timely and actionable insights that support strategic decision-making, operational performance and business outcomes.
• Partner with business stakeholders to understand information requirements, data lineage, business process and reporting needs, translating into analytics and insight solutions that drive value and continuous improvement.
• Design, develop, maintain, enhance reporting, analytics and data solutions ensuring information is reliable, accurate, safe and fit for purpose.
• Provide recommendations and specialist advice and expertise in data analysis, reporting, information management and data governance, enabling informed decision-making and promoting safe use of data assets across the business.
• Maintain data assets, business definitions, documentation and resources to ensure consistency, transparency, compliance and ongoing trust in customer data.
• Provision of unified data governance across capabilities, effective operation of data platforms, reporting systems and business applications so that critical business services remain reliable, available and secure.

Skills

Data governance

Data analysis

Enterprise reporting

Information management

Data quality

Data platforms

Data catalogues

IT advisory

Education

Bachelor's degree in Data Analytics/Science

Job description

Thrive in a dynamic role as you shape WA’s water future. We are looking for people who are inspired to find better solutions, so together we can shape WA’s water future.

At Water Corporation, we pride ourselves on being more than just a workplace. Our community is made up of committed and energetic individuals who prioritise a healthy work-life balance and embrace a diverse and vibrant culture.

We are looking for a highly motivated Information Services – Analyst to join the Customer Billing Operations business.

About The Role

In this role, you will lead and influence data governance, analytics, and information management practices to enable informed decision‑making, regulatory compliance, and operational excellence across the customer domain. You will be responsible for ensuring the governance, quality, and analysis of customer information assets, delivering trusted data, insights, and reporting to support business outcomes.

You will drive continuous improvement in data quality and information management, strengthen governance frameworks, deliver secure and trusted data products, and foster a strong data culture across the organisation. The role also promotes data stewardship throughout the end‑to‑end data lifecycle and enhances analytical capabilities to deliver value across customer billing, revenue assurance, customer operations, and strategic business initiatives.

Who are we?

When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state. If you’re driven to make a meaningful contribution, you’ve come to the right place.

Real Benefits That Matter

• Real flexibility with options to work from home up to 2 days per week, 9-day fortnight, flexible work hours.
• Two well‑being days each year to do whatever you need to do to feel good
• Access to long service leave pro rata after 3 years of service
• Take advantage of our co‑contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co‑contribution when you elect to salary sacrifice 2%.
• Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
• Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.

What The Role Will Involve

• Generate, analyse and interpret complex data to deliver trusted, timely and actionable insights that support strategic decision‑making, operational performance and business outcomes. Establish and monitor data quality measures, controls and performance indicators.
• Partner with business stakeholders to understand information requirements, data lineage, business process and reporting needs, translating into analytics and insight solutions that drive value and continuous improvement.
• Design, develop, maintain, enhance reporting, analytics and data solutions ensuring information is reliable, accurate, safe and fit for purpose.
• Provide recommendations and specialist advice and expertise in data analysis, reporting, information management and data governance, enabling informed decision‑making and promoting safe use of data assets across the business.
• Maintain data assets, business definitions, documentation and resources to ensure consistency, transparency, compliance and ongoing trust in customer data.
• Provision of unified data governance across capabilities, effective operation of data platforms, reporting systems and business applications so that critical business services remain reliable, available and secure.

Key Skills And Experience

• Tertiary qualification in a relevant discipline (e.g. Data Analytics/Science, Business Information Systems, Information Management/Systems, Computer Science, etc.)
• Substantial experience in delivering enterprise reporting, data analysis, operational insights and decision‑support solutions
• Substantial experience performing complex data analysis to identify trends, root causes, risks and opportunities for business and continuous improvement
• Considerable experience implementing and maintaining data governance, data quality and information management practices as well as uplifting data management capability
• Considerable experience in Enterprise Data & Analytics platforms, catalogues and end-to-end data management lifecycle.
• Relevant experience in providing information technology and business data technical advisory and service within a large organisation.

As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.

Applications close on 07 October 2026

We reserve the right to withdraw this ad prior to the closing date.

Our Commitment To a Diverse And Inclusive Workplace

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at [e-mail] or 08 9420 2000.

To read our diversity and inclusion statement, please visit our website