Investment Operations Manager

Wpp Group; Sydney; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Accommodations or flexibility

Job summary

WPP Media Australia is seeking an Investment Operations Manager to drive operational excellence across all media channels and investment activity. You will own the day-to-day GMi engine, coordinating reconciliations and data flows, and serving as a key link between agency partners and the Finance team.

You will lead onboarding and training on GMi processes, ensuring accurate reporting and timely stakeholder updates, while contributing to a culture of transparency and continuous improvement

Qualifications

• Experience in GMi operations within media/inventory finance.
• Hands-on data management and reconciliation experience.
• Strong numerical accuracy and reporting skills.
• Ability to manage competing priorities and meet deadlines.
• Effective communication across internal and external teams.

Responsibilities

• Own end-to-end GMi reconciliation process, from data reports to adjustments and stakeholder reporting.
• Serve as liaison between agency brands and Finance to align GMi processes.
• Onboard and train agency teams on GMi processes to ensure accuracy and consistency.
• Support onboarding of new clients and provide ongoing guidance on GMi workflows.
• Maintain transparent, compliant processes and strengthen vendor relationships.

Skills

GMi operations

SMD data management

Numerical accuracy

Deadline management

Cross-team communication

Tools

SMD software

Job description

About WPP Media

WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com.

Investment Operations Manager, WPP Media Australia

The Investment Operations Manager is a pivotal role within WPP Media's Investment team in Australia, responsible for delivering operational excellence across all media channels and investment activity. Reporting into the Head of Inventory Management and the Head of Investment Operations and Insights, this person sits at the heart of a collaborative team and serves as a critical connection point between agency partners, finance, and media vendors to keep essential processes running accurately and on time. WPP Media plays an integral role in maximising performance for its agency brands, and this position directly supports that mission by owning the day-to-day operational engine behind inventory management and reconciliations. Success in this role means agencies are well-briefed and fully supported, reconciliations are accurate and compliant, and vendor relationships are efficiently managed and continuously optimised.

• 100% focused on GMi operations
• Acts as a key liaison between WPP Media agency brands and the Finance team, ensuring GMi processes are accurately implemented, and all stakeholders are aligned and informed
• Owns the end-to-end GMi reconciliation process, from running raw data reports to briefing required adjustments and reporting pre- and post-adjustment results to key stakeholders
• Supports agency onboarding and provides ongoing training on GMi processes, ensuring all client agency teams are briefed, accurate and operating in line with media publisher allocations
• Contributes to a wider team committed to operational transparency and accountability, directly supporting WPP Media ANZ's standing as the number one ranked media investment group in Australia

What You'll Bring

• A solid grounding in the media buying process across multiple channels, with the ability to translate that knowledge into practical support and guidance for agency teams
• Hands-on experience with SMD, applied to manage investment data with accuracy and efficiency
• Strong numerical skills and a sharp eye for detail, with a track record of delivering reliable reconciliations, reports and financial records
• A demonstrated ability to self-manage competing priorities and work independently, consistently meeting deadlines across multiple workstreams
• Clear and effective communication skills, with experience working across internal teams and external partners to resolve issues, share updates and keep processes on track
• A proactive approach to identifying operational gaps and putting practical solutions in place before issues escalated

Bonus Points If You Have

• A background in a media investment, trading or operations function within a media agency or media owner setting
• Experience with AI tools or automation, with an interest in developing agent-based solutions to streamline operational processes

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.