Client Development Manager

WPP Media Limited; Melbourne; On-site; AUD 100,000 - 150,000; Full time

Job summary

WPP Media Limited in Melbourne, Australia seeks a Client Development Manager to lead client development across an agency portfolio, converting opportunities into growth. You will partner with agency and client stakeholders, leveraging data, technology and commercial insight to deliver measurable outcomes.

The role demands technical capability and a sharp commercial instinct to position WPP Media Solutions as the trusted partner of choice with a growing client portfolio and forecasted revenue

Qualifications

• Proven experience in account management, campaign planning and delivery.
• Strong understanding of cross-channel media buying and investment strategy.
• Excellent written and verbal communication across varied audiences.

Responsibilities

• Achieve agency investment forecasts and maintain accurate pipeline and revenue data.
• Develop and execute client development plans to strengthen relationships and value.
• Collaborate with agencies, WMS Operations and Product teams across Australia.
• Position WMS propositions highlighting flexibility, scale, technology, data and creative.

Skills

Account management

Campaign planning

Campaign delivery

Cross-channel media

Relationship management

Presentations

Salesforce

Tools

Salesforce

Job description

About WPP Media

WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

Client Development Manager

The Client Development Manager is a pivotal role within the WPP Media Solutions team, responsible for leading client development across an agency portfolio and converting opportunity into measurable growth for clients. Sitting within WPP Media's Solutions business in Australia, this role works at the intersection of media strategy, data, technology and commercial outcomes, partnering closely with agency and client stakeholders to deliver real-world results. The successful candidate will bring together technical expertise and a sharp commercial instinct to position WPP Media Solutions as the trusted partner of choice. Success in this role looks like a growing, healthy client portfolio, consistently achieved revenue forecasts, and relationships built on genuine credibility and trust.

• Works in close collaboration with WPP Media agencies, the Client Development team, the WMS Operations team, and the WMS Product team across Australia
• Accountable for achieving agency investment forecasts and maintaining accurate, up-to-date pipeline and revenue data within Salesforce
• Responsible for developing and executing client development plans that strengthen client relationships both in quality and commercial value
• Operates as a knowledge leader and trusted advisor in the cross-channel media space, evaluating opportunities for feasibility and managing client expectations at every stage
• Plays a central role in building cross-channel solutions that articulate the WMS proposition and highlight client advantages across flexibility, scale, technology, data and creative

What You'll Bring

• Proven experience in account management, campaign planning and campaign delivery, ideally within media or a closely related industry
• Strong understanding of cross-channel media buying, market dynamics and investment strategy
• Demonstrated ability to build and maintain valuable, long-term relationships with both agency and client stakeholders
• A track record of achieving and exceeding client satisfaction benchmarks and commercial revenue targets
• Excellent written and verbal communication skills, with the ability to tailor messaging across varied audiences and stakeholder groups
• High proficiency in PowerPoint, Excel, Word and Outlook, with strong presentation and delivery skills
• Exceptional attention to detail, with the ability to verify information and resolve inaccuracies independently
• Confidence working under pressure, managing competing priorities and adapting to shifting circumstances with a solutions-focused mindset

Bonus Points If You Have

• Experience working within a media agency group or media solutions environment
• Familiarity with Salesforce or a similar CRM platform for pipeline and forecast management
• Exposure to senior-level agency planning conversations and cross-channel strategic decision-making
• Experience articulating and positioning a complex media or technology proposition to clients

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

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While we appreciate all applications received, only those candidates selected for an interview will be contacted.

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