Investment Operations Lead, Media & Data Partnerships

WPP Media; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

WPP Media Australia invites applications for an Investment Operations Manager to lead the day-to-day operational engine behind inventory management, reconciliation and data partnerships. You will work closely with agency partners, finance, and vendors to ensure accurate, timely processes and optimal performance across media investments.

Reporting to the Head of Inventory Management and the Head of Investment Operations and Insights, this role sits at the heart of a collaborative team, balancing

Qualifications

• Solid grounding in the media buying process across multiple channels.
• Hands-on experience with SMD, applied to manage investment data with accuracy.
• Strong numerical skills and a sharp eye for detail, with a track record of delivering reliable reconciliations, reports and financial records.
• A demonstrated ability to self-manage competing priorities and work independently, consistently meeting deadlines across multiple workstreams.
• Clear and effective communication skills, with experience working across internal teams and external partners to resolve issues, share updates and keep processes on track.
• Experience managing vendor or supplier relationships, including contract terms, renewals, invoice approvals and optimising usage across a portfolio of tools and platforms.
• A proactive approach to identifying operational gaps and putting practical solutions in place before issues escalates.
• Comfort working with data and reporting platforms, paired with a genuine curiosity about how new tools and technologies can drive operational efficiency

Responsibilities

• Act as a key liaison between WPP Media agency brands and the Finance team, ensuring GMi processes are accurately implemented and all stakeholders are aligned and informed
• Manages a split remit across GMi operations (approximately 70% of time) and Data and Intelligence management (approximately 30%), with workloads that shift naturally throughout the year
• Owns the end-to-end GMi reconciliation process, from running raw data reports to briefing required adjustments and reporting pre- and post-adjustment results to key stakeholders
• Oversees a broad portfolio of data, research and software partnerships including platforms such as Nielsen, Roy Morgan, OzTAM, GfK, GWI, Statista and SMI, managing renewals, invoices, user access and vendor coordination
• Supports agency onboarding and provides ongoing training on GMi processes, ensuring all client agency teams are briefed, accurate and operating in line with media publisher allocations
• Contributes to a wider team committed to operational transparency and accountability, directly supporting WPP Media ANZ's standing as the number one ranked media investment group in Australia

Skills

GMi reconciliation

Data management

Vendor management

Cross-functional collaboration

Tools

Nielsen

Roy Morgan

OzTAM

GfK

GWI

Statista

Job description

WPP Media Australia invites applications for an Investment Operations Manager to lead the day-to-day operational engine behind inventory management, reconciliation and data partnerships. You will work closely with agency partners, finance, and vendors to ensure accurate, timely processes and optimal performance across media investments.

Reporting to the Head of Inventory Management and the Head of Investment Operations and Insights, this role sits at the heart of a collaborative team, balancing