Investigations Case Manager – Open-Source Intelligence

Eml Group; Sydney; Hybrid; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Hybrid work options

Fitness Passport discounts

RewardsHub discounts

Wellbeing program

Learning & development

Employee Assistance Program (EAP)

Annual incentive scheme

Job summary

EML invites talented investigators to join our Newcastle/Sydney/Parramatta team as Investigations Case Managers focused on public data screening using OSINT tools. You will analyse claims, generate detailed reports, and collaborate with stakeholders while upholding privacy and regulatory standards.

The role offers hybrid work options post-training, with a clear path in a specialist organisation dedicated to understanding personal injury data and delivering outcomes for clients.

Qualifications

• Must hold a current Class 2E (Private Investigator) Licence.
• Understand and comply with SIRA Standards of Practice.
• Proficient in using open-source intelligence software; familiarity with Maltego and Caspar is advantageous.
• Strong ability to analyse and interpret complex data with critical thinking.
• Meticulous attention to detail and strong organisational skills.
• Excellent written and verbal communication; able to articulate findings to stakeholders.
• Capable of working autonomously while handling sensitive information.

Responsibilities

• Create clear, detailed reports summarising findings, conclusions and actionable recommendations.
• Use open-source intelligence software to screen and assess claims by gathering and analysing public data from various sources.
• Collaborate with internal stakeholders, providing updates and insights.
• Ensure all data is accurate and aligns with claim certifications while adhering to privacy and confidentiality.
• Handle administrative tasks related to reviews, including creating reports, managing correspondence and recording actions.

Skills

Open-source intelligence

Data analysis

Report writing

Independent work

Maltego

Caspar

Communication skills

Education

Private Investigator Licence (Class 2E)

Tools

OSINT software

Job description

EML invites talented investigators to join our Newcastle/Sydney/Parramatta team as Investigations Case Managers focused on public data screening using OSINT tools. You will analyse claims, generate detailed reports, and collaborate with stakeholders while upholding privacy and regulatory standards.

The role offers hybrid work options post-training, with a clear path in a specialist organisation dedicated to understanding personal injury data and delivering outcomes for clients.