Hybrid Investigations & Intelligence Manager

Service NSW; Sydney; Hybrid; AUD 150,000 - 184,000; Full time

Job summary

Service NSW is seeking an Investigations & Intelligence Manager to lead a team delivering intelligence-led investigations protecting NSW communities. You’ll oversee high-profile cases, guide regulatory outcomes, and align practices with legislation while collaborating with government agencies and industry partners.

The role requires senior leadership, forensic investigative expertise, and the ability to drive continuous improvement in regulatory capabilities.

Qualifications

• Significant experience conducting and leading complex investigations.
• Strong knowledge of investigative practices and regulatory processes.
• Experience in criminal and/or administrative law environments.

Responsibilities

• Lead and develop a team of investigators and intelligence professionals.
• Oversee complex, high-profile and sensitive investigations.
• Use analytics to identify risks, trends and regulatory opportunities.
• Provide strategic advice to senior leaders on investigations and compliance.

Skills

Investigations leadership

Stakeholder management

Analytical thinking

Leadership

Regulatory knowledge

Criminal law

Education

Diploma IV in Government Investigations

Job description

Service NSW is seeking an Investigations & Intelligence Manager to lead a team delivering intelligence-led investigations protecting NSW communities. You’ll oversee high-profile cases, guide regulatory outcomes, and align practices with legislation while collaborating with government agencies and industry partners.

The role requires senior leadership, forensic investigative expertise, and the ability to drive continuous improvement in regulatory capabilities.