Internal Salesperson - Johns Building Supplies

Big River Group Pty Ltd; Australia; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Supportive team

Training and development

Career progression

Job summary

Big River Group is seeking an Internal Salesperson for Johns Building Supplies in Welshpool, WA. You will support daily sales operations, process orders, and prepare quotes while coordinating with warehouse and dispatch to ensure timely fulfilment.

The ideal candidate has experience in building supplies or related trades, strong customer service skills, and the ability to manage multiple enquiries in a fast-paced environment. Ongoing training and career progression are available.

Qualifications

• Experience in building supplies, hardware, timber or similar trade environment.
• Strong customer service and communication skills.
• Highly organised with attention to detail.
• Ability to manage multiple enquiries in a fast-paced setting.

Responsibilities

• Provide counter sales support with phone and email assistance.
• Process orders accurately and prepare quotes.
• Provide product information across building materials.
• Maintain records in internal systems.
• Coordinate with warehouse and logistics to meet delivery times.
• Build relationships with repeat trade customers.

Skills

Building supplies experience

Customer service

Organised

Multitasking

Team player

Job description

Johns Building Supplies has built a strong reputation in the local market for reliable service, competitive pricing and deep product knowledge across an extensive range of building materials. Operating under the Big River Group banner, Johns combines trusted local relationships with the backing of a national ASX-listed organisation. This structure delivers the best of both worlds, with strong community presence supported by national scale, governance and operational capability.

The Opportunity

We are seeking a Salesperson to join our Internal Sales Team. This role is critical in delivering a consistent and professional customer experience across trade and retail clients. You will support daily sales operations, process orders, prepare quotes and coordinate closely with warehouse and dispatch teams to ensure accurate and timely fulfilment.

Key Responsibilities

• Provide counter sales support along with phone and email assistance to customers
• Process orders accurately and prepare competitive quotes
• Provide product information and guidance across an extensive range of building materials
• Maintain accurate records within internal systems
• Coordinate with warehouse and logistics to meet delivery timeframes
• Build strong relationships with repeat trade customers

About You

• Experience in building supplies, hardware, timber or a related trade environment highly regarded
• Strong customer service and communication capability
• Organised with high attention to detail
• Able to manage multiple enquiries in a fast-paced setting
• Proactive, reliable and team-oriented

What We Offer

• Competitive salary package
• Supportive team environment
• Ongoing product and systems training
• Career progression opportunities within the broader Big River Group network

Applicants must have unrestricted working rights in Australia.

Our commitment to Diversity and Inclusion

At Big River Group we value equality, inclusion and diversity. We are an Equal Opportunity Employer and are committed to providing an inclusive and diverse workplace free of discrimination. All aspects of recruitment and employment are based on competence, performance, merit and business needs.

Company Overview

Big River Group manufactures a range of construction products including timber and steel formwork, timber flooring, plywood and decorative panels, as well as distributing a broad range of other building products from well-known local and international suppliers, focusing primarily on the commercial and residential, civil and infrastructure construction trade market segments. Big River owns and manages 26 sites across Australia and New Zealand, encompassing Big River Building Trade Centres, Big River Commercial, Timberwood Panels, Plytech and SLQ. Big River provides customers with the security of a full support network, and technical expertise at every stage of the product lifecycle. This is the guarantee of quality and service that Big River has based its 130+ years of success on.

Internal Salesperson - Johns Building Supplies • Welshpool, WA, AU