Internal Sales Representative

Boral Limited; Townsville City; Hybrid; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Career growth opportunities

Employee Assistance Program

Team-based environment

Values-driven company culture

Site/site visits

Job summary

Boral Limited in Australia is seeking a motivated Internal Sales Assistant to support its Regional Queensland Concrete & Quarries business. You will be the link between customers, Account Managers and operations, helping drive sales growth and deliver outstanding customer experience.

Your day will involve managing a portfolio, identifying opportunities, qualifying inbound enquiries, executing outbound campaigns, and maintaining accurate data in Salesforce.

Qualifications

• Experience in internal sales, customer service or sales support.
• Strong communication and relationship-building skills with a focus on customer service.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage and grow a portfolio of tail customers across Regional Queensland.
• Identify sales opportunities and re-engage dormant customers.
• Qualify inbound enquiries and web leads, support Account Managers in closing sales.
• Execute outbound calling campaigns and prospecting activities.
• Maintain accurate customer, project and opportunity data in Salesforce and support reporting.
• Provide sales administration support and leave coverage for the team.

Skills

Internal sales

Customer service

Sales support

Organization

Salesforce

Tools

Salesforce CRM

Microsoft Office

Job description

Your next opportunity

We are seeking a motivated and customer-focused Internal Sales Assistant to support our Regional Queensland Concrete & Quarries business. In this highly collaborative role, you'll be the link between customers, Account Managers and operational teams, helping drive sales growth, manage customer relationships and deliver outstanding customer experience.

Working closely with our sales team, you'll manage a portfolio of customers, identify new business opportunities, generate qualified leads and ensure sales activities are coordinated efficiently.

This is an excellent opportunity for someone who enjoys building relationships, thrives in a fast-paced environment and is looking to develop their career within a leading construction materials business.

Your day will involve:

• Managing and growing a portfolio of tail customers across Regional Queensland through proactive engagement and relationship building.
• Identifying sales opportunities, re-engaging dormant customers and uncovering new business opportunities.
• Qualifying inbound enquiries and web leads, generating opportunities and supporting Account Managers in converting sales.
• Executing outbound calling campaigns, prospecting activities and customer follow-up to drive business growth.
• Maintaining accurate customer, project and opportunity information within Salesforce CRM and supporting reporting activities.
• Providing sales administration support, customer account maintenance and leave coverage across the broader sales team.

What are we looking for?

• Experience in internal sales, customer service, sales support or a similar customer-focused role.
• Strong communication and relationship-building skills with a passion for delivering excellent customer service.
• Proven ability to manage multiple priorities and work effectively in a fast-paced environment.
• High level of attention to detail, organisation skills and confidence working across multiple systems and applications.
• Proficiency with Microsoft Office; experience using Salesforce CRM or similar systems will be highly regarded.
• A proactive, self-motivated team player who enjoys identifying opportunities and contributing to business growth.

What’s on offer?

• Genuine career growth opportunities within Boral
• Access to a variety of support networks including Boral Employee Assistance Program
• Work for a values-based business that shares goals and celebrates individual and team success
• We are offering a collaborative, fast-paced environmentthat’sguaranteed to make your day go quickly
• We value what you have to offer and rewards results that drive business success
• We’vebeen building something great for more than80years – rarely a day goes past that youwouldn’tpass one of our sites or trucks, enter a building, use a road, bridge, tunnel,footpathor other piece of critical infrastructure that our people and productsare responsible for
• Iconic market leader committed to driving sustainable outcomes
• We are Australian-owned andoperated

About Boral Concrete

At Boral Concrete, we have more than 200 operational sites across Australia. Rarely a day goes by that you wouldn’t pass one of our batching plants or Agitator trucks. Our people and products have helped enable a variety of residential and commercial projects including Queens Wharf, Cross River Rail and Coomera Connector.

Our people provide solutions to help customers and stakeholders build a sustainable future in a changing world. Our values are what matters to us and guide our behaviours: Safety, Teamwork, Ambition, Accountability and Respect.

We’re proud of our legacy as a great Australian business and have a strong foundation to improve and continue fulfilling our purpose and what we do best - building something great.

Boral values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, disability or age.