Internal Sales Representative

Bremco Metal Products; Brisbane; On-site; AUD 34,000 - 44,000; Part time

Job summary

Bremco Metal Products is seeking a motivated, organised and customer-focused person to grow our business and strengthen relationships with our customers. This hands-on internal sales role focuses on following up quotes, converting opportunities into orders and staying connected with existing and prospective customers.

You will work closely with our Director, Customer Service Lead and production team to deliver a great customer experience and identify opportunities to grow the business.

Qualifications

• Experience in internal sales, customer service or sales support.
• Strong communication by phone and email.
• Excellent organisational skills and attention to detail.
• Commercial mindset and desire to grow the business.

Responsibilities

• Follow up outstanding quotes with customers and help convert opportunities into orders.
• Maintain regular contact with customers and build long-term relationships.
• Respond to customer enquiries and guide them through the sales process.
• Identify opportunities to grow sales with existing customers and re-engage previous customers.
• Track quotes, follow-ups and sales opportunities to ensure nothing falls through the cracks.
• Coordinate with production to communicate requirements and update customers on progress.

Skills

Internal sales

Customer service

Sales support

Quotations follow-up

Relationship building

Organisation

Job description

Bremco is looking for a motivated, organised and customer-focused person to help grow our business and strengthen relationships with our customers. This is a hands‑on internal sales role focused on following up quotes, converting opportunities into orders and staying connected with existing and prospective customers. You'll work closely with our Director, Customer Service Lead and production team to deliver a great customer experience and identify opportunities to grow the business.

Key responsibilities

Following up outstanding quotes with customers and helping convert opportunities into orders.

Maintaining regular contact with customers and building strong, long-term relationships.

Responding to customer enquiries and helping customers through the sales process.

Identifying opportunities to grow sales with existing customers and re‑engage previous customers.

Keeping track of quotes, follow‑ups and sales opportunities to ensure nothing falls through the cracks.

Working with the production team to communicate customer requirements and keep customers informed about order progress and delivery timeframes.

Gathering customer feedback and identifying ways to improve the customer experience.

Monitoring sales activity and reporting on quotes, conversions and opportunities.

Contributing ideas to improve sales processes and support business growth.

Optional: Creating social media posts and supporting our online presence, depending on your skills and interests.

About you

Experience in internal sales, customer service, sales support or a similar customer‑facing role.

Confidence communicating with customers by phone and email, particularly when following up quotes.

Strong organisational skills and attention to detail.

A friendly, professional approach and the ability to build rapport with customers.

Good computer skills and confidence maintaining accurate records.

A commercial mindset and an interest in helping a business grow.

Experience in a manufacturing, trade or product‑based business would be an advantage, but isn’t essential.

Social media or basic marketing experience would also be a bonus, but is not a requirement.

Flexible part-time work: 2-3 days per week.

Competitive pay: Hourly rate based on your experience and capability.

Varied work: A mix of customer relationships, sales coordination and business development.

Make a difference: Help turn existing sales opportunities into real business growth.

Work closely with the team: Your ideas and initiative will be valued.

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