Internal Sales & Customer Support Specialist

DNA Recruitment; Melbourne; On-site; AUD 65,000 - 70,000; Full time

Job summary

DNA Recruitment is seeking an Internal Salesperson in Bayswater to join a leading specialty in the custom-cut industry. The role is split roughly 50/50 between internal sales and data entry, handling orders, quotations, and customer enquiries with a focus on accuracy and excellent service.

The position offers a permanent contract for 6–8 months pro rata, with a Monday–Friday schedule and a flexible 7:00am–4:30pm window.

Qualifications

• Friendly, approachable and helpful manner.
• Strong computer skills and confidence working with numbers.
• Excellent communication and interpersonal skills.
• Strong attention to detail and a high level of accuracy.
• Ability to work efficiently in a fast-paced environment.
• Remain calm and professional under pressure.
• Previous sales or customer service experience preferred.

Responsibilities

• Process customer orders efficiently via phone, email and face-to-face interactions.
• Respond to customer enquiries and provide accurate product information.
• Prepare and support quotes through accurate data entry.
• Process and record customer payments.
• Build and maintain strong, professional relationships with customers.
• Deliver a high level of customer service both over the phone and in person.
• Ensure all customer and order information is entered accurately and efficiently.

Skills

Customer service

Data entry

Communication skills

Attention to detail

Numerical ability

Tools

Microsoft Office

Job description

• $65K - $70K Pro Rata (depending on experience)
• 6 - 8 Month permanent Contract

Our client, a leading specialist in the custom-cut industry, is seeking a motivated and customer-focused Internal Salesperson to join their team.

This is a varied role, with approximately 50% internal sales and 50% data entry. You'll be responsible for providing exceptional customer service, processing sales and orders, responding to enquiries, and ensuring accurate information is entered to support quotations and orders.

• Bayswater Location
• $65K - $70K Pro Rata (depending on experience)
• 6 - 8 Month permanent Contract

Our client, a leading specialist in the custom-cut industry, is seeking a motivated and customer-focused Internal Salesperson to join their team.

This is a varied role, with approximately 50% internal sales and 50% data entry. You'll be responsible for providing exceptional customer service, processing sales and orders, responding to enquiries, and ensuring accurate information is entered to support quotations and orders.

Key Responsibilities

• Process customer orders efficiently via phone, email and face-to-face interactions.
• Respond to customer enquiries and provide accurate product information.
• Prepare and support customer quotations through accurate data entry.
• Process and record customer payments.
• Build and maintain strong, professional relationships with customers.
• Deliver a high level of customer service both over the phone and in person.
• Ensure all customer and order information is entered accurately and efficiently.

About You

To be successful in this role, you will have:

• A friendly, approachable and helpful manner.
• Strong computer skills and confidence working with numbers.
• Excellent communication and interpersonal skills.
• Strong attention to detail and a high level of accuracy.
• The ability to work efficiently in a fast-paced environment.
• The ability to remain calm and professional under pressure.
• Previous sales or customer service experience will be highly regarded.

What's on Offer?

• Monday to Friday role.
• Flexible availability between 7:00am and 4:30pm.
• A supportive and collaborative team environment.
• A varied role combining customer service, sales and administration.
• The opportunity to join an established and growing business.

If you're a customer-focused person who enjoys a combination of sales, administration and working with people, we'd love to hear from you.

APPLY NOW or for information please call Vanessa 03 9070 1***

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .