INTERNAL SALES - IRRIGATION/ PUMPS & OUTDOOR POWER EQUIPMENT

Think Water; Gosford; On-site; AUD 65,000 - 86,000; Full time

Benefits offered by this job

Training and career development

National Think Water network

Stable long-term role

Job summary

Think Water Central Coast is seeking an enthusiastic Internal Sales person to join our team. You will provide high levels of customer service and sales support across pumps, irrigation and outdoor power products.

You will respond to retail and trade enquiries, resolve issues and help generate quotes and job orders while keeping the store welcoming and well presented. Reporting to the store manager, the successful candidate will show strong customer relations, problem-solving, and a willingness

Qualifications

• Experience in internal sales, customer service or trade retail - irrigation, pumps, plumbing, outdoor power equipment, agriculture or hardware.
• Strong communication and problem-solving skills with a customer-focused approach.
• Ability to learn technical products and maintain accurate data entry.

Responsibilities

• Respond to retail and trade customer enquiries and resolve issues to ensure satisfaction.
• Provide sales support across pumps, irrigation and outdoor power products.
• Generate quotes and job order documentation; negotiate with suppliers when needed.
• Maintain a welcoming, well-presented store environment and perform data entry of orders.

Skills

Customer service

Problem solving

Mechanical aptitude

Attention to detail

Willingness to learn

Job description

INTERNAL SALES - IRRIGATION/ PUMPS & OUTDOOR POWER EQUIPMENT

INTERNAL SALES – PUMPS IRRIGATION/ OUTDOOR POWER EQUIPMENT

Join a national market leader in irrigation and outdoor power equipment

This is a 'hands-on' role within a fast paced environment

Become an integral part of a dynamic, fun and supportive team

Think Water Central Coast is a specialist water solutions and outdoor power equipment business located at Peats Ridge on the NSW Central Coast. We are focused on the design, supply and installation of quality pump and irrigation systems as well as retail sales and workshop servicing of a range of outdoor power equipment including Stihl and Honda.

We are now seeking and enthusiastic and customer-focused Internal Sales Person to join our team. If you enjoy problem-solving, learning technical products and working with a supportive team - this is the role for you.

The role:

Reporting to the store manager you will provide the highest level of customer service and sales support across a range of products including pumps, irrigation and outdoor power products. You will respond to retail and trade customer enquiries and resolve issues to ensure customer satisfaction. You will also negotiate with suppliers to ensure customer needs are met and perform data entry of orders, generate quotes and job order documentation whilst maintaining a welcoming, friendly and well-presented store environment.

The successful candidate:

The successful applicant will demonstrate a strong commitment to customer service, an ability to develop strong customer relations and complete tasks to a high standard. Experience in internal sales, customer service or trade retail - irrigation, pumps, plumbing, outdoor power equipment, agriculture or hardware highly regarded. Strong attention to detail and problem-solving skills with a willingness to learn technical products and systems. A mechanical aptitude would also be highly regarded.

Applicants must have drivers' license and be available to work Saturday mornings on a roster basis.

Personal Attributes:

Highly organised with excellent time management skills.

Reliable, team-orientated and proactive in a fast-paced environment.

Energetic and enthusiastic with a positive outlook who is passionate about
delivering a great experience to our customers with every interaction.

Positive communicator who enjoys helping customers solve problems

Mechanical aptitude.

What we offer:

An opportunity to work with a national market leader in the growth industries of irrigation and outdoor power equipment, backed by the national Think Water network. This is a stable, long-term role with a business that continues to experience strong growth and offers excellent training and career development opportunities.