Sales - Outdoor Power Equipment

Premier Outdoor Power Equipment; Gosford; On-site; AUD 50,000 - 75,000; Full time

Job summary

Premier Outdoor Power Equipment in NSW is seeking an experienced sales professional to join our customer-focused team. You will assist customers from browsing to after-sales support, providing expert advice on outdoor power equipment and parts.

Join a fast-growing dealer group with locations across the Central Coast, Newcastle, and Lake Macquarie. This role emphasizes collaborative teamwork, product knowledge, and delivering a premium customer experience to every client.

Qualifications

• 5+ years of sales experience in a customer-facing role.
• Knowledge of outdoor power equipment is a plus.
• Excellent communication and empathy in customer interactions.
• Ability to explain technical concepts clearly to customers.
• Proficiency with POS systems and transactions.

Responsibilities

• Deliver exceptional customer service and foster a positive, productive work environment.
• Collaborate on the group’s marketing plan and event planning.
• Work with business owners to meet targets and growth goals.
• Coordinate with stakeholders to minimize downtime for customer businesses.
• Guide customers through the sales process, identify needs, and recommend products.
• Operate the POS system accurately and efficiently.
• Analyse customer feedback to improve service and team performance.
• Identify and source parts from suppliers to fulfill orders and workshop repairs.

Skills

Customer service

Sales

Communication

POS system

Small engines knowledge

Tools

POS software

Job description

As part of our sales team, you'll wear many hats. You'll play a crucial part in ensuring customers have a seamless and positive experience, from browsing the extensive selection to receiving expert advice and after-sales support. Whether it be on new equipment or looking for parts for their existing equipment.

Key responsibilities

Setting the standard for exceptional customer service and working together creating a positive, productive work environment

Working together on the group's marketing plan, including input into planning for upcoming events and sales

Collaborating closely with business owners to ensure the group meets targets and growth goals

Working with key stakeholders to meet their expectations and minimise downtime for their businesses

Guiding customers through the sales process, identifying their needs, and recommending the right products

Proficiently operating the POS system, handling transactions efficiently, and ensuring accuracy

Analysing customer feedback and data to identify opportunities for enhancing customer service and team performance

Identifying and sourcing parts from various suppliers to fulfill customer orders and workshop repairs

About you

5+ years of sales experience with proven success in a customer-facing role, ideally in retail or the outdoor power equipment industry

Genuine enthusiasm for outdoor power equipment and a desire to share your knowledge with customers

Ability to build rapport, actively listen, and address customer concerns with empathy and professionalism

Outgoing personality and strong communication skills with ability to clearly explain technical concepts and confidently engage customers

Proficiency in POS systems with experience operating point-of-sale software and handling transactions

Fast learner keen to adapt to new technologies, learn about products, and continuously improve skills

Knowledge of small engine products and experience with outdoor tools and equipment is a bonus

About us

Premier Outdoor Power Equipment is a fast-growing dealer group with locations across the Central Coast, Newcastle, and Lake Macquarie. Our head office is conveniently located in the Lake Macquarie suburb of Morisset, NSW, just 400 meters from the M1 Pacific Motorway. We specialise in the supply and after-sales service of a wide range of leading-brand outdoor power equipment. As the only John Deere dealers in the Newcastle and Central Coast area, we pride ourselves on providing a premium experience every time a customer walks into our store.

Collaborative work environment

Opportunity to work with a passionate team