Internal Sales

ACD Trade; Gold Coast City; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Full training provided

Career development

Job security

Competitive salary package

Job summary

ACD Trade on the Gold Coast is seeking a friendly, reliable Internal Sales professional for a full-time role. No prior industry experience is required as full training will be provided, and you’ll join a supportive team in a well-established air conditioning wholesale business.

You’ll build strong customer relationships, handle sales enquiries, and assist with quotes, orders, and stock. This role offers real career development within a national network backed by Beijer Ref.

Qualifications

• No industry experience required; positive attitude and willingness to learn.
• Strong customer service skills and ability to build relationships.
• Ability to communicate clearly and work well in a team.

Responsibilities

• Build strong relationships with customers and identify sales opportunities.
• Support phone and counter sales inquiries.
• Provide product recommendations with training provided.
• Prepare quotes, process orders and invoices.
• Assist with stock management and order picking.
• Support general branch and administrative activities.
• Deliver honest, reliable, and professional customer service.

Skills

Customer service

Communication

Organized

Team player

Willing to learn

Tools

Computer literacy

Job description

Kick-start your Internal Sales career with a stable, full-time role in our Gold Coast team. No industry experience needed, just a positive attitude, strong customer service skills and a willingness to learn.

At ACD Trade, we're one of Australia's largest air conditioning wholesalers, with 16 branches across QLD, WA and NT. As part of the Beijer Ref Group, we're backed by a national network of more than 100 branches and 800+ employees. While we're a well-established business, what really sets us apart is our people-first culture and commitment to helping our team succeed.

We're looking for someone friendly, dependable and eager to learn to join our Gold Coast branch in this full-time Internal Sales role.

Whether you're coming from retail, customer service, administration or another customer-facing role, this is a fantastic opportunity to build a long-term career with a trusted business that values attitude, teamwork and growth.

What's in it for you?

• Great team culture – Join a supportive team that lives our values: Committed, United, Engaged and Straightforward. We work hard, support one another and enjoy what we do.
• Full training provided – No industry experience? No problem. We'll provide the training, tools and support you need to succeed.
• Real career development – Grow your skills through coaching, mentoring and genuine opportunities to progress within the business.
• Job security – Be part of a successful and growing business backed by a global leader in refrigeration and air conditioning distribution.
• Competitive salary package – Enjoy a competitive salary package with an incentive plan as part of the role.

What you'll be doing

• Building strong relationships with customers and identifying sales opportunities
• Supporting phone and counter sales enquiries
• Providing product recommendations and solutions, with full training provided
• Preparing quotes, processing customer orders and invoices
• Assisting with stock management and order picking
• Supporting general branch and administrative activities
• Delivering honest, reliable and professional customer service

Who we're looking for

We're not just hiring for experience; we're hiring for the right attitude. We'd love to hear from you if you:

• Enjoy helping people and creating positive customer experiences
• Have strong communication and relationship-building skills
• Are organised, reliable and keen to learn
• Feel confident using a computer, with basic to intermediate skills
• Take pride in being part of a team and contributing to shared success
• Are looking for a stable role with a company that invests in its people

Please note that the successful applicant will be required to complete a pre-employment medical assessment (including drug and alcohol screening) and a National Police Check.

Ready to get started?

If you're looking for a long-term career with a supportive team, real development opportunities and a company that values its people, we'd love to hear from you.