Internal Sales

Elmo; Bowen; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Employee Assistance Program

Employee discount program

Dental reimbursement scheme

Ongoing training and development

Career progression opportunities

Supportive team culture

Job summary

LSC is seeking a motivated and customer-focused Internal Sales team member to join our Bowen Hills Branch. This role goes beyond traditional internal sales, focusing on building relationships, expanding product knowledge and delivering outstanding service to support sales growth.

You will work closely with Account Managers and the branch team, handling enquiries and quotations, advising customers on solutions, and ensuring timely communication in a collaborative, supportive environment.

Qualifications

• Experience in customer service, internal sales or a similar customer-facing role.
• Strong communication and relationship-building skills.
• A professional and confident phone manner.
• Good computer skills, including Microsoft Office and business systems.
• Excellent organisation and time management skills.
• A positive attitude and willingness to learn.
• A strong customer focus and commitment to delivering quality service.

Responsibilities

• Delivering exceptional customer service and building strong customer relationships.
• Managing customer enquiries, quotations and sales orders accurately and efficiently.
• Supporting customers by providing product advice and identifying suitable solutions.
• Working collaboratively with Account Managers and the wider branch team to drive customer satisfaction and sales growth.
• Taking ownership of customer requests and ensuring timely communication and follow-up.
• Developing product knowledge and maintaining an understanding of LSC systems, products and processes.
• Contributing to a positive team culture and supporting the overall success of the QLD Branch.

Skills

Customer service

Internal sales

Relationship building

Communication

Phone manner

Microsoft Office

Tools

Business systems

Job description

Location: QLD Branch - Bowen Hills, QLD, 4006

Job Category: Customer Service

Why work at LSC?

Looking for your next career opportunity with a company that has stood the test of time?
For 100 years, LSC has been dedicated to Protecting People, Places and Possessions. As a trusted leader in the security supplies industry, our success has been built on the passion, expertise and commitment of our people. Join us and become part of a proud legacy while helping shape our future.

Our recent employee engagement survey illustrated why you should join us:
- 90% of employees say their manager is supportive of their growth and development
- 92% appreciate the health and wellbeing support that LSC provides
- 90% of employees polled said they would recommend LSC as a great place to work, and we hope you might too.

At LSC, our people are at the heart of everything we do. As a proudly Australian, family-owned business celebrating 100 years of success, we've earned a reputation as a trusted partner to security professionals across Australia and New Zealand. If you're looking for a career where you can make an impact, be supported to grow and contribute to a business with a strong purpose, we'd love to hear from you.

Job Description

About the Role
We're looking for a motivated and customer-focused Internal Sales team member to join our Bowen Hills Branch.
This is more than just an Internal Sales role. It's an opportunity to build strong customer relationships, develop your product knowledge and play an important part in helping our customers succeed.
Working closely with customers, Account Managers and the broader branch team, you'll be involved in everything from customer enquiries and quotations through to supporting sales growth and delivering outstanding service. If you enjoy working with people, solving problems and being part of a supportive team, this could be the role for you.
About You
You're someone who enjoys building relationships and delivering great customer experiences. You take pride in your work, communicate confidently and enjoy working as part of a team.
You may already have experience in Internal Sales, Customer Service or another customer-facing role, and you're looking for an opportunity to continue developing your skills and career with a respected Australian business.

Desired Skills and Experience

Key Responsibilities

• Delivering exceptional customer service and building strong customer relationships.
• Managing customer enquiries, quotations and sales orders accurately and efficiently.
• Supporting customers by providing product advice and identifying suitable solutions.
• Working collaboratively with Account Managers and the wider branch team to drive customer satisfaction and sales growth.
• Taking ownership of customer requests and ensuring timely communication and follow-up.
• Developing product knowledge and maintaining an understanding of LSC systems, products and processes.
• Contributing to a positive team culture and supporting the overall success of the QLD Branch.

To be successful in the role, you will have

• Experience in customer service, internal sales or a similar customer-facing role.
• Strong communication and relationship-building skills.
• A professional and confident phone manner.
• Good computer skills, including Microsoft Office and business systems.
• Excellent organisation and time management skills.
• A positive attitude and willingness to learn.
• A strong customer focus and commitment to delivering quality service.

What we offer

• Join a trusted Australian business celebrating 100 years of success.
• Be part of a supportive and collaborative team culture.
• Ongoing training and development opportunities.
• Employee Assistance Program for you and your family.
• Employee discount program.
• Dental reimbursement scheme for permanent employees.
• Opportunities for internal career progression across LSC.
• Work with an industry leader that values its people and promotes from within

Candidates must have full Australian working rights to be considered.