Internal/Referred Applicants

Programmed Au; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Paid parental leave

Employee benefits program

Career development opportunities

Flexible working arrangements

Job summary

Programmed Facility Management is seeking a detail-focused administrator to support contractor payments, invoicing and service delivery on a major contract. You will help process claims, prepare journals and maintain records while liaising with contractors and internal stakeholders.

Ideal candidates have experience in claims or accounts administration, strong Excel skills and a customer-first mindset. A collaborative, safety-conscious team environment is offered with opportunities for career

Qualifications

• Experience in claims administration, accounts administration or financial processing.
• Strong attention to detail and accuracy.
• Excellent communication and stakeholder engagement skills.
• Customer-focused approach with ability to manage priorities and deadlines.

Responsibilities

• Reviewing and processing contractor and vendor claims
• Preparing payment journals and supporting documentation
• Validating completed work orders prior to payment
• Supporting invoicing activities and financial administration
• Liaising with contractors, suppliers and internal stakeholders
• Investigating discrepancies and resolving payment queries
• Maintaining accurate records and supporting documentation
• Updating contract management and financial systems
• Supporting reporting and compliance activities
• Contributing to process improvements and operational efficiency

Skills

Claims administration

Accounts administration

Financial processing

Excel

Stakeholder engagement

Attention to detail

Communication

Time management

Education

Business Administration / Finance qualification

Tools

Microsoft Office

Job description

Job Description

Why You'll Love Working With Us

Some of the key benefits of joining Programmed include:

• Register your interest for upcoming opportunities on a major new contract
• Play a key role supporting contractor payments, invoicing and service delivery
• Career development opportunities within operations, finance and contract administration
• Work alongside experienced operational, finance and stakeholder management teams
• Join a collaborative and supportive team that understands the importance of balancing work and life commitments
• Paid parental leave and employee benefits program
• Supportive culture focused on safety, customer service and continuous improvement

What You Could Be Doing

Depending on the opportunity, responsibilities may include:

• Reviewing and processing contractor and vendor claims
• Preparing payment journals and supporting documentation
• Validating completed work orders prior to payment
• Supporting invoicing activities and financial administration
• Liaising with contractors, suppliers and internal stakeholders
• Investigating discrepancies and resolving payment queries
• Maintaining accurate records and supporting documentation
• Updating contract management and financial systems
• Supporting reporting and compliance activities
• Contributing to process improvements and operational efficiency

We'd Love to Hear From You If You Have

• Experience in claims administration, accounts administration, financial processing or a similar role
• Strong attention to detail and commitment to accuracy
• Excellent communication and stakeholder engagement skills
• A customer-focused approach and positive attitude
• Ability to manage competing priorities and deadlines
• Experience using Microsoft Office applications, particularly Excel
• Strong organisational and problem-solving skills
• Ability to work collaboratively within a team environment

Highly Regarded

• Experience within facilities management, maintenance, construction or property services environments
• Experience processing contractor claims, invoices or payment requests
• Exposure to contract administration or financial administration processes
• Qualifications in Business Administration, Finance or a related discipline

About Us

Programmed Facility Management is a leading provider of asset management, facilities maintenance and project management services across a multitude of industries.

Working with Programmed means becoming part of a business that values its people, prioritises safety and supports career development. We take pride in delivering exceptional outcomes for our clients while fostering a workplace culture built on respect, collaboration and continuous improvement.

Work With Us

Join us on our mission to build outstanding people, strong customers and great communities.

Our Commitment

Programmed and PERSOL are committed to fostering a safe, inclusive and respectful workplace, underpinned by a culture of zero harm. We value diversity and seek to build a workforce that reflects the communities in which we operate.

We welcome applications from people of all cultures, backgrounds, genders, ages, abilities, sexual orientations and life experiences. We also recognise that great candidates come from a range of life stages and circumstances and, where operationally feasible, we welcome discussions regarding flexible working arrangements, including part-time and job-share opportunities.