Internal Account Manager: Grow Existing Customer Relationships

Trend Windows & Doors; Sydney; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Birthday leave

Christmas shutdown leave opportunities

Free on-site parking

Employee Assistance Program

Access to Flare benefits and retail l;

Job summary

Trend Windows & Doors in Girraween, NSW, is seeking an enthusiastic Internal Account Manager to join our team. You will manage an existing customer portfolio, reconnect with previous clients, and drive sales opportunities across our product range.

You will focus on building strong relationships, identifying opportunities, and delivering tailored solutions that help customers succeed. Strong communication and a customer-first mindset are essential, along with organizational skills and proficiency

Qualifications

• Experience in sales or account management preferred.
• Strong communication and relationship-building skills.
• Customer-first mindset and results-driven attitude.

Responsibilities

• Managing and growing relationships with existing customers.
• Re-engaging previous customers and identifying new opportunities.
• Preparing, following up and converting quotations.
• Understanding customer requirements and recommending suitable products.
• Negotiating pricing and commercial terms.
• Providing exceptional customer service throughout the sales process.
• Maintaining regular customer contact and follow-up activities.

Skills

Relationship building

Customer service

Phone sales

Negotiation

Portfolio management

Tools

Microsoft Outlook

Excel

Job description

Trend Windows & Doors in Girraween, NSW, is seeking an enthusiastic Internal Account Manager to join our team. You will manage an existing customer portfolio, reconnect with previous clients, and drive sales opportunities across our product range.

You will focus on building strong relationships, identifying opportunities, and delivering tailored solutions that help customers succeed. Strong communication and a customer-first mindset are essential, along with organizational skills and proficiency