Intelligence & Compliance Data Support Officer (Hybrid)

NSW Department of Customer Service; Parramatta; Hybrid; AUD 78,000 - 96,000; Full time

Benefits offered by this job

Hybrid working arrangements

Job summary

NSW Department of Customer Service is seeking an Intelligence Support Officer in the Intelligence Unit at Building Commission NSW, Parramatta. This full-time ongoing role sits in a hybrid environment and supports intelligence, compliance and investigation activities to protect NSW homeowners and improve building industry standards.

You will collect and manage information, develop intelligence products, and collaborate with stakeholders.

Qualifications

• Ability to identify, assess and accurately record information.
• Clear communication with colleagues, customers and stakeholders.
• Self-management and ability to work independently.
• Capable of prioritising and meeting deadlines in a fast-paced environment.
• Proficiency with Microsoft Office and information management systems.
• Maintain high standards of confidentiality, integrity and information security.
• Willingness to undergo Baseline Security Clearance and probity screening.

Responsibilities

• Collect, manage and provide information from internal and external systems to support intelligence, compliance and investigation activities.
• Support development of intelligence products and regulatory decision-making.
• Maintain accurate records and ensure information is managed securely.
• Build effective relationships with stakeholders and partner agencies.
• Deliver accurate outcomes in a fast-paced environment while applying relevant legislation and policies.

Skills

Organised

Detail oriented

Clear communicator

Self-management

Deadline management

MS Office

Information management

Confidentiality

Security clearance

Probity screening

Job description

NSW Department of Customer Service is seeking an Intelligence Support Officer in the Intelligence Unit at Building Commission NSW, Parramatta. This full-time ongoing role sits in a hybrid environment and supports intelligence, compliance and investigation activities to protect NSW homeowners and improve building industry standards.

You will collect and manage information, develop intelligence products, and collaborate with stakeholders.