Application Developer

NSW Department of Customer Service; City of Parramatta; On-site; AUD 117,000 - 129,000; Full time

Job summary

The NSW Department of Customer Service is seeking a Back-End Application Developer to lead data-driven government solutions. You will design, develop and deploy data-focused applications that support regulatory analytics and customer engagement.

Working within the Intelligence Unit, you will collaborate with data scientists and analysts, leverage Azure cloud services, Python and SQL, and help transform our digital platforms with scalable, high-quality software.

Qualifications

• Experience in back-end development and full-stack awareness.
• Proficiency with Python and SQL.
• Familiarity with cloud data products and Azure services.

Responsibilities

• Design, develop, test, and deploy data-driven applications to meet regulatory intelligence and data analytics requirements.
• Ensure software meets functional specifications and performance benchmarks.
• Collaborate with data scientists, analysts, and stakeholders to translate data models into scalable solutions.
• Provide tools and interfaces that help analysts extract insights more efficiently.
• Document architecture, codebase, and user guides for future reference.
• Maintain high quality of application performance and user experience.

Job description

Back-End Application Developer
Lead the Data Revolution at DCS: Where Analytics Meets Real-World Impact

• Salary Range $116,981 - $129,492pa + super + leave loading
  
• Duration: Full-Time (35hpw) Ongoing
  

About the Building Commission NSW

The new Building Commission NSW has been established after the NSW Government recognised the substantial progress made by Fair Trading and the Office of the Building Commissioner in delivering once-in-a-generation reforms of the building and construction industry. The new commission will not only be the industry regulator, but also a collaborator with consumers and industry to ensure standards, capabilities, capacity and resilience continue to be lifted across the sector to deliver quality homes and meet the state's housing targets.

The Building Commission NSW is an outstanding place to work due to its commitment to innovation, collaboration and professional development. With a focus on transparency and accountability, the commission cultivates a culture if integrity and responsibility.

Those who join the organisation can be confident in contributing to meaningful work that positively impacts the built environment and the greater community, making it an exciting and fulfilling place to build a career.

This is a fantastic opportunity to join the next phase of the Building Commission within NSW. https://www.nsw.gov.au/housing-and-construction/building-commissioner

About the Intelligence Unit

The Intelligence Unit is a highly motivated and specialist team that operates in a proactive way, providing tactical, operational, and strategic intelligence support. We produce information and intelligence products that target regulatory risk and criminal activities. And we develop relationships with internal and external stakeholders to support our intelligence work.

About the role

At DCS, we're revolutionising the way NSW Government agencies engage with their customers. Our mission is rooted in a steadfast commitment to place our customers at the heart of every decision and to leverage state-of-the-art technologies to optimise government processes. Stepping into this role, you'll play a pivotal part in driving our vision forward. You will assist our internal teams in their quest to automate processes, build innovative applications, and notably enhance our regulatory analytics capabilities. Together, we aim to redefine excellence in governmental digital transformation and customer engagement.

Key Responsibilities

• Design, develop, test, and deploy data-driven applications to meet the team's regulatory intelligence and data analytics requirements.
• Ensure that developed software meets or exceeds functional specifications and performance benchmarks.
• Collaborate with data scientists, analysts, and stakeholders to translate data models into scalable software solutions.
• Provide tools and interfaces that help data analysts and scientists extract insights from the data more efficiently.
• Document application architecture, codebase, and user guides for future reference.
• Juggling a multitude of development tasks, user expectations, and software updates, while steadfastly ensuring the highest quality of application performance and user experience.
• Seamlessly integrating the latest technological advancements and platforms into the team's applications, ensuring smooth transitions and upgrades without disrupting ongoing analytics.
• Effectively communicating complex technical aspects of the application to non-technical stakeholders, ensuring clarity and understanding while managing expectations.

To be successful you will

• Demonstrate Proficiency Across the Development Spectrum: Showcase adept skills in both front-end and back-end development, understanding the nuances of creating seamless, user-centric applications.
• Knowledge in Cloud Data Products: Being familiar with cloud data products and platforms is crucial. Your ability to harness the full potential of our infrastructure and data capabilities, particularly with Azure cloud services including Data Factory, DevOps, and Function App, is a must.
• Articulate Technical Details with Elegance: Communicate with unmatched precision and clarity, making complex development challenges understandable to non-technical team members and stakeholders alike.
• Master Essential Development Tools: Wield a comprehensive toolkit of software development languages and platforms, with proficiency in Python, SQL, and other relevant technologies, to craft robust, efficient, and scalable applications.
• Maintain a Holistic Development Approach: Possess hand-on experience in full-stack development, ensuring every facet of the application, from user interface to database operations, meets the highest standards of functionality and design.
• Embrace Continuous Growth and Learning: Cultivate an unwavering passion for technological advancement. Stay attuned to the latest in software development trends, frameworks, and methodologies, positioning our applications at the cutting edge of innovation.
• Experience with Azure AI foundry/Amazon Bedrock/Google Vertex AI or similar tools.

Further Information

Closing Date: 11:59pm Friday 23rd October 2026

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [e-mail].