Insurance & Claims Admin Specialist (Temporary)

Paxus Australia Pty Ltd.; Brisbane; On-site; AUD 60,000 - 90,000; Full time

Job summary

Paxus Australia Pty Ltd. is seeking an Insurance and Claims Administration Officer in Logan, Queensland, for a 4-month temporary assignment.

You will provide essential admin support across insurance policy and claims management and help maintain accurate records in a busy local government environment. You’ll coordinate claims, manage documentation, assist with invoicing and reports, and liaise with internal stakeholders, insurers and service providers to keep processes running smoothly.

Qualifications

• Experience in busy administration, executive support, governance, or claims environments.
• Strong organisational and prioritisation skills with high attention to detail.
• Excellent written and verbal communication, customer-focused and confidential handling.

Responsibilities

• Receive and coordinate insurance claims, enquiries and correspondence.
• Maintain electronic files and records per procedures.
• Collect and verify supporting documentation (reports, photos, invoices).
• Monitor deadlines and workflow progress; escalate as needed.
• Coordinate routine correspondence, meetings and admin tasks.
• Assist with invoicing, requisitions, spreadsheets and reports.
• Support process documentation and continuous improvement.

Skills

Admin experience

Stakeholder management

Attention to detail

MS Office

Data entry

Tools

MS Word

MS Excel

Outlook

Job description

Paxus Australia Pty Ltd. is seeking an Insurance and Claims Administration Officer in Logan, Queensland, for a 4-month temporary assignment.

You will provide essential admin support across insurance policy and claims management and help maintain accurate records in a busy local government environment. You’ll coordinate claims, manage documentation, assist with invoicing and reports, and liaise with internal stakeholders, insurers and service providers to keep processes running smoothly.