Insurance Officer

Maxima Recruitment Services; Brisbane; On-site; AUD 51,000 - 73,000; Full time

Job summary

Maxima's Recruitment Services is hiring an Insurance Officer based in Logan Central. The role involves providing confidential support and advice on the council's insurance portfolio and claims management, with a casual hourly rate of $44.99+ super and a current assignment through to June 2027.

You will maintain up-to-date knowledge of local government insurance practices, support renewal questionnaires, assist with asset schedules and insurance valuations, coordinate claims under PIPA, and

Qualifications

• Strong administration experience and ability to manage priorities.
• Experience in a technical role supporting insurances and claims in large organisations.
• Knowledge of insurable risk and claims principles.
• Proven ability to meet deadlines with high attention to detail.
• Ability to provide clear advice on insurance portfolios and processes.

Responsibilities

• Maintain knowledge of current government and industry insurance and claims practices and changes.
• Provide advice on Council's insurance portfolio and insurable risks.
• Support insurance placement activities and renewal questionnaires across policy lifecycle.
• Maintain accurate asset schedules and insurance valuation data with stakeholders.
• Administer insurance claims, lodgment, follow-up, and documentation.
• Coordinate claims under relevant legislation (e.g., PIPA) and related communications.
• Handle invoicing, receipting, payments, and journal processing for the portfolio.

Skills

Administration

Insurance claims

Risk management

Organisational skills

Attention to detail

Job description

Maxima's Recruitment Services team are seeking a highly experienced Insurance professional to fill a position as Insurance Officer. The purpose of this role is to sensitively and confidentially provide support and advice on Council's insurance portfolio and claims management processes.

Based in Logan Central you will work Monday - Friday with a casual hourly pay of $44.99+ super with a current assignment to end June, 2027.

Key Responsibilities

• Maintain knowledge of current local government and industry insurance and claims management practices including relevant legislative amendments impacting on local government
• Provide advice and information in relation to Council's insurance portfolio, insurable risks and claims management processes
• Support insurance placement activities and renewal questionnaires across the full policy lifecycle, including renewals, mid-term adjustments and new policies to mitigate the risk of uninsured exposures, maintaining compliance with statutory obligations, and providing continuity of cover year-on-year
• Assist in maintaining accurate and current asset schedules, including insurance valuation data, in consultation with stakeholders and Finance branch (Asset Accounting)
• Assist in the timely and effective administration of insurance claims including lodgment, follow-up, investigation and documentation
• Support claims managed under relevant legislation, including the Personal Injuries Proceeding Act 2002 (PIPA), through coordination of documentation and internal/external communications
• Undertake invoicing, receipting, payments and journal processing across the insurance portfolio, including claims-related transactions, and support budget-to-actual reporting, insurer reserve monitoring and oversight of self-insurance funds

Maxima's Recruitment Services team are seeking a highly experienced Insurance professional to fill a position as Insurance Officer. The purpose of this role is to sensitively and confidentially provide support and advice on Council's insurance portfolio and claims management processes.

Based in Logan Central you will work Monday - Friday with a casual hourly pay of $44.99+ super with a current assignment to end June, 2027.

Key Responsibilities

• Maintain knowledge of current local government and industry insurance and claims management practices including relevant legislative amendments impacting on local government
• Provide advice and information in relation to Council's insurance portfolio, insurable risks and claims management processes
• Support insurance placement activities and renewal questionnaires across the full policy lifecycle, including renewals, mid-term adjustments and new policies to mitigate the risk of uninsured exposures, maintaining compliance with statutory obligations, and providing continuity of cover year-on-year
• Assist in maintaining accurate and current asset schedules, including insurance valuation data, in consultation with stakeholders and Finance branch (Asset Accounting)
• Assist in the timely and effective administration of insurance claims including lodgment, follow-up, investigation and documentation
• Support claims managed under relevant legislation, including the Personal Injuries Proceeding Act 2002 (PIPA), through coordination of documentation and internal/external communications
• Undertake invoicing, receipting, payments and journal processing across the insurance portfolio, including claims-related transactions, and support budget-to-actual reporting, insurer reserve monitoring and oversight of self-insurance funds

About You

• Strong Administration experience
• Experience in a technical position supporting and maintaining insurances and insurance claims and providing technical advice in large complex organisations
• Demonstrated understanding and knowledge of insurable risk and insurance claims principles and practices
• Demonstrated effective organisational skills and an ability to meet critical deadlines with a high degree of attention to detail
• Ability to produce high quality and consistent work and prioritise work effectively to meet stakeholder expectations and statutory deadlines