Insurance Admin & Broker Support Specialist

Tidal Insurance Brokers; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary + super

Ongoing training

Supportive team environment

Long-term career opportunity

Work-life balance

Job summary

Tidal Insurance Brokers on the Gold Coast is seeking a reliable and highly organised Broker Assistant to join our growing team. You will support the commercial broking group with day-to-day administration and client service, ensuring accuracy and timely handling of files.

Ideal candidates hold a Tier 1 General Insurance qualification (or be in progress), have strong Microsoft Office skills, and can manage multiple priorities with professionalism. Australian working rights are required.

Qualifications

• Tier 1 General Insurance qualification (completed or in progress).
• Strong computer skills and proficiency in Microsoft Office.
• Excellent written and verbal communication skills.
• Australian citizenship, permanent residency or unrestricted working rights.

Responsibilities

• Support brokers with day-to-day insurance administration.
• Prepare client and policy documentation.
• Liaise with insurers regarding renewals, endorsements and policy amendments.
• Manage client records, file notes and policy maintenance.
• Prepare claims histories and other supporting documentation.
• Manage follow-ups, diaries and outstanding tasks.
• Assist with compliance requirements and file reviews.
• Provide professional service via phone and email.

Skills

Reliability

Punctuality

Organised

Conscientious

Attention to detail

Multi-tasking

Proactive

Professional communication

Education

Tier 1 General Insurance qualification

Tools

Microsoft Office

Insight

Job description

Tidal Insurance Brokers on the Gold Coast is seeking a reliable and highly organised Broker Assistant to join our growing team. You will support the commercial broking group with day-to-day administration and client service, ensuring accuracy and timely handling of files.

Ideal candidates hold a Tier 1 General Insurance qualification (or be in progress), have strong Microsoft Office skills, and can manage multiple priorities with professionalism. Australian working rights are required.