Insights Analyst

NSW Public Service Commission; Sydney; Hybrid; AUD 138,000 - 154,000; Full time

Job summary

Transport for NSW is seeking an Insights Analyst to join a team delivering strategic, data-driven insights across Infrastructure Projects and Engineering (IPE). Based in Macquarie Park, NSW, this permanent full-time role focuses on turning complex data into actionable insights and improving performance.

You will develop dashboards, analyse portfolio data, and partner with stakeholders to address business challenges, with opportunities for growth in advanced analytics and strategic planning.

Responsibilities

• Deliver strategic, data-driven insights to inform decision-making and improve performance across the IPE portfolio.
• Analyse and interpret portfolio, program and project data; provide forward-looking performance insights.
• Develop dashboards and insight products; translate complex datasets into clear narratives.
• Partner with stakeholders to understand business challenges and identify data gaps.

Job description

Insights Analyst

Organisation/Entity: Transport For NSW

Job category: Projects

Job location:
Macquarie Park, NSW, AU, 2113

Job reference number: 106576

Employment type: Permanent Full-Time

Salary range: $137551.0-$154055.0

If you’re after impact, there’s no other organisation in Australia that delivers work on this scale.

Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.

In this role, you'll:

Working as part of a team delivering strategic, data‑driven insights that inform decision‑making, enhance performance, and support planning, reporting and accountability across the Infrastructure Projects and Engineering (IPE) portfolio.

This role will see you analyse and interpret portfolio, program and project data; provide forward‑looking performance insights; develop and enhance insight products, dashboards and visualisations; partner with stakeholders to understand business challenges; identify data gaps and improvement opportunities; translate complex datasets into clear narratives; and support scenario analysis, forecasting and modelling, with development opportunities across stakeholder engagement, advanced analytics, performance modelling and strategic planning.

You will build new ways of enabling evidence‑based decision‑making and performance optimisation in a complex reporting environment characterised by change, competing priorities, data availability constraints, governance requirements, and the need to maintain analytical integrity.

Your ability to present technical information to non‑technical audiences, experience with business intelligence tools, and capability in researching, analysing and answering complex business questions through reporting solutions formed across analytics, performance reporting, business intelligence, and data‑driven environments will see you excel in managing change, overcoming challenges related to data constraints and stakeholder expectations, and bringing analytical rigour and clarity to lead to meaningful insights, improved portfolio outcomes and stronger organisational decision‑making.

You’re recognized as an adept communicator and collaborative analyst, skilled at translating data into insights, identifying risks and opportunities, and developing insight products, experienced in data analysis, insight storytelling, performance reporting, and building strong professional relationships across diverse stakeholder groups.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers .

For more information about this role, please contact [e-mail].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity. We also pay our respects to Elders past and present and recognise the continued connection to country.