Inside Sales Support Specialist

Manpower Australia; North Sydney Council; Hybrid; AUD 65,000 - 90,000; Full time

Job summary

Manpower Australia in North Sydney is seeking an Inside Sales Support Specialist to back mid-market sales initiatives and coordinate with Partners and internal teams. The role emphasizes lead qualification, customer engagement and strong CRM usage.

You will support quoting, sales administration, and pipeline activities in a fast-paced hybrid environment, contributing to partner success and overall revenue growth.

Qualifications

• Experience in inside sales, sales support, or account coordination.
• Proven ability to qualify leads and engage customers with clarity.
• Proficient in CRM systems and sales workflows.

Responsibilities

• Qualify inbound and outbound sales leads for progression to the sales team.
• Conduct outbound calling and prospecting to identify new opportunities.
• Provide quoting, sales administration and coordination support to Partners and PAMs.
• Act as liaison between Partners and internal stakeholders with timely follow-up.
• Maintain accurate CRM records for leads, opportunities and activities.
• Assist with pipeline management, reporting and general sales support.

Skills

Inside sales experience

Lead qualification

CRM proficiency

Communication skills

Organisational skills

Tools

Salesforce

Microsoft Dynamics 365

Job description

Inside Sales Support Specialist - Hybrid | North Sydney

About the Role

We are seeking a proactive Inside Sales Support professional to join a collaborative team supporting partners and mid-market sales initiatives. This role is ideal for someone with experience in sales support, lead qualification, customer engagement, or account coordination who enjoys working in a fast-paced environment.

Key Responsibilities

• Qualify inbound and outbound sales leads and determine suitability for progression to the sales team.
• Conduct outbound calling and prospecting activities to identify new business opportunities.
• Provide quoting, sales administration, and coordination support to Partners, Partner Account Managers (PAMs), and Client Managers.
• Act as a key liaison between Partners and internal stakeholders, ensuring timely communication and follow-up.
• Maintain accurate CRM records, including leads, opportunities, and sales activities.
• Assist with pipeline management, reporting, and general sales support requirements.

Skills & Experience

• Previous experience in inside sales, sales support, business development, account coordination, or channel sales.
• Strong verbal and written communication skills.
• Confidence engaging with customers, partners, and internal stakeholders.
• Experience using CRM systems such as Salesforce, Microsoft Dynamics 365, or similar.
• Strong organisational skills with the ability to manage multiple priorities.
• A proactive and customer-focused approach.