Sales Development Representative

Ema, Inc.; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work environment

Free in-office lunches

Career growth opportunities

Job summary

NinjaOne in Sydney is seeking a Sales Development Representative to grow the APAC book by researching prospects, conducting outreach by phone, email and social channels, and qualifying leads to schedule demos for the Account Executive.

You will use Salesforce, hit daily KPIs, and work in a hybrid setup (in office Mon/Wed/Fri). No degree required; visa sponsorship is not available. You bring hunger, resilience, and strong communication to thrive in a quota-driven team.

Qualifications

• No degree required.
• Experience with Salesforce or other CRM is a plus.
• Proven track record in outbound prospecting and lead qualification.
• Ability to meet minimum call volume and KPIs.
• Excellent communication and listening skills.

Responsibilities

• Grow your individual book of business by proactively generating new qualified leads.
• Identify, connect with, qualify, sort, and track leads.
• Hustle to achieve and exceed various core metrics, quotas, and KPIs.
• Display exceptional cold-call prospecting using consultative phone skills and objection handling.
• Utilise Salesforce to document activities and forecast opportunities.
• Maintain knowledge of market conditions and competitive activities.

Skills

Lead generation

Cold calling

Salesforce

CRM

Communication

Time management

Quota-driven

Team collaboration

Tools

SalesLoft

CRM software

Job description

About the Role

As a Sales Development Representative, you will research potential clients, connect with and educate prospects, and qualify leads, throughout the APAC region. You will do this through outreach in the form of cold calls, emails, or social networking with the purpose of scheduling demos for your Account Executive.

We have built a team of successful SDRs coming from a wide variety of backgrounds—teachers, baristas, car salespeople, firefighters, recent grads, etc. If you have a deep passion for sales and are excited to kickstart your tech sales career.

Location

Sydney, NSW (North Sydney) - Hybrid, in office on Monday, Wednesday, and Friday plus additional days as required

What You’ll be Doing

• Grow your individual book of business by proactively generating new qualified leads
• Identify, connect with, qualify, sort, and track leads
• Hustle to achieve and exceed various core metrics, quotas, and KPIs as set by your manager, such as a minimum number of daily cold calls, emails, etc.
• Display exceptional cold-call prospecting using consultative phone skills, including the ability to clearly articulate, inspire, project confidence, influence, overcome objections, and remain resilient throughout
• Utilise Salesforce to ensure activities are documented properly, contact information remains updated, opportunities are forecast accurately, and adequate information regarding the prospect and/or opportunity is communicated
• Maintain knowledge of market conditions and competitive activities
• Other duties as needed

About You

• Competitive eagerness to set yourself apart and achieve success
• Aggressive, energetic self-starter who enjoys working in a quota-driven environment, works well under pressure, and enjoys being on a large team
• Superior verbal and written communication skills via phone and email, with a keen attention to detail and excellent follow-up skills
• Excellent listening and analytical skills to assess the interests of prospects
• Experience meeting minimum call volume and/or talk-time goals
• Strong organisational skills and ability to manage time and workload
• Technical aptitude and the ability to successfully demonstrate and convey the value proposition behind NinjaOne’s IT management software
• Coachable and eager to learn, with a solid work ethic and positive attitude
• Ability to work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures
• Bonus Skills include experience with Salesforce (or other CRM), SalesLoft, and other sales tools; as well as experience specifically working in or with, or selling, to IT departments, Resellers, MSPs, and Director/C-Level IT executives
• No degree requirement

About Us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organisations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You’ll Love

• We are a collaborative, kind, and curious community
• We prioritise your work/life balance offering a hybrid work environment and free in-office lunches throughout the week
• We reward your work with opportunity for growth and advancement
• Grow personally and together with one of the fastest growing companies globally
• Develop your skills through our renowned training platform
• Receive competitive compensation
• Collaborate with an amazing international workforce

Additional Information

This position is NOT eligible for Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

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