Inside Sales Representative

Ascent Vision Technologies Australia; City of Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Ascent Vision Technologies Australia in Melbourne's CBD seeks a motivated Inside Sales Representative to grow our client base, support marketing initiatives, and work with domestic and international clients. You will identify opportunities, build relationships, conduct outbound calls, manage pipelines in Salesforce, and prepare quotations and presentations.

Experience in Inside Sales or Sales Support, strong communication skills, and the ability to work independently within a collaborative,

Qualifications

• Previous experience in Inside Sales, Sales Support, Customer Service, Business Development, or a related role.
• Demonstrated experience managing customer relationships in domestic and global markets.
• Strong proficiency with Salesforce CRM or similar CRM platforms.
• Microsoft Word, Excel, Outlook, and Adobe Acrobat/Creative Cloud proficiency.
• Strong data entry skills with high accuracy.

Responsibilities

• Identify, qualify, and develop new sales opportunities.
• Build and maintain strong relationships with existing and prospective customers.
• Conduct outbound sales calls, customer follow-ups, and lead nurturing activities.
• Manage customer interactions, opportunities, and sales pipelines using Salesforce CRM.
• Prepare quotations, proposals, presentations, and sales-related documentation.
• Maintain accurate customer records through timely data entry.
• Support customers with product information and technical solutions.
• Collaborate with internal teams to ensure exceptional customer service and timely responses to enquiries.
• Develop and maintain relationships with customers across domestic and international markets.
• Track, monitor, and report on sales activities, pipeline progression, and customer feedback.
• Contribute to planning, execution, and follow-up of marketing campaigns and mailouts.
• Assist in creation, formatting, and distribution of marketing materials using Adobe and Microsoft Office.
• Support lead generation by managing campaign responses and CRM data integrity.
• Participate in trade shows, customer visits, industry events, and business development activities as required.

Skills

Inside Sales

Sales Support

Customer Service

Business Development

Relationship Management

Salesforce CRM

Microsoft Word

Microsoft Excel

Microsoft Outlook

Adobe Acrobat/Creative Cloud

Data entry

Marketing initiatives

Email campaigns

Communication

Time management

Independent work

Tools

Salesforce CRM

Microsoft Word

Microsoft Excel

Microsoft Outlook

Adobe Acrobat/Creative Cloud

Job description

AVT Australia, a CACI company, specialises in the design and production of lightweight camera gimbal systems. Our world-leading camera systems operate in a range of defence and commercial applications including airborne surveillance, ground-based counter drone systems, marine vessel camera systems, ground vehicle camera systems, and many more.

You will be working with the existing Australian and USA based account management team, as we are looking to grow our team that showcases our products to the world.

Our rapidly expanding team is built around a group of industry leading talent and leadership. Engineering disciplines include Mechanical, Electronics, Software, Control Systems and AI, working together to develop our expanding range of products and systems. We combine a fundamental belief in excellence, a passion for our work and a down-to-earth, easy-going team nature to build a truly rewarding workplace experience. Our office is located within walking distance to Queen Victoria Market , Flagstaff Station and soon to open Parkville Station. We offer great working conditions, fun atmosphere and believe in a positive work-life balance. Simply put, we believe your job should add meaning to your life, not consume it!

About the role:

We are seeking a motivated, professional, and customer-focusedInside Sales Representativeto join our growing team in Melbourne's CBD. This is an exciting opportunity for a results-driven sales professional who enjoys building customer relationships, supporting marketing initiatives, and working with both domestic and international clients.

Key Responsibilities

• Identify, qualify, and develop new sales opportunities.
• Build and maintain strong relationships with existing and prospective customers.
• Conduct outbound sales calls, customer follow-ups, and lead nurturing activities.
• Manage customer interactions, opportunities, and sales pipelines usingSalesforce CRM.
• Prepare quotations, proposals, presentations, and sales-related documentation.
• Maintain accurate customer records through timely and accurate data entry.
• Support customers with product information and technical solutions.
• Collaborate with internal teams to ensure exceptional customer service and timely responses to enquiries.
• Develop and maintain relationships with customers across domestic and international markets.
• Track, monitor, and report on sales activities, pipeline progression, and customer feedback.
• Contribute to the planning, execution, and follow-up ofmarketing campaigns, promotional activities, and customer mailout programs.
• Assist in the creation, formatting, and distribution of marketing materials using Adobe and Microsoft Office applications.
• Support lead generation initiatives by managing campaign responses and maintaining CRM data integrity.
• Participate in trade shows, customer visits, industry events, and business development activities as required.

Skills & Experience

The successful candidate will possess:

• Previous experience inInside Sales, Sales Support, Customer Service, Business Development, or a related role.
• Demonstrated experience managing customer relationships in bothdomestic and global markets.
• Strong proficiency withSalesforce CRMor similar customer relationship management platforms.
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Adobe Acrobat and/or Adobe Creative Cloud applications
• Strong data entry skills with a high level of accuracy and attention to detail.
• Confidence working withelectronic and technology-based products and solutions.
• Experience contributing tomarketing initiatives, email campaigns, customer communications, and direct mailout programs.
• Excellent verbal and written communication skills.
• Strong organisational, problem-solving, and time-management abilities.
• The ability to work independently while contributing positively within a team environment.

Preferred Qualifications

• Experience in the electronics, technology, industrial, or technical products sector.
• Knowledge of international business practices and customer engagement.
• Experience using email marketing and campaign management platforms.

Applicants must have full, permanent work rights in Australia. Compliance with International Traffic in Arms Regulations (ITAR) is applicable to this role. Applicants must be able to obtain National Police and other related security clearances that apply to the role.