Inside Sales Pro: Lead Gen & Appointment Setter

Active Environmental Solutions; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

Active Environmental Solutions seeks a proactive Inside Sales & Sales Support professional to strengthen our national sales function in Thomastown. You will be the primary contact for customers and the sales team, handling enquiries, making outbound calls, preparing quotes and ensuring every opportunity is followed through.

The role emphasizes identifying needs, building rapport, and working with pricing or margin requirements while maintaining disciplined CRM records.

Qualifications

• Experience in inside sales, sales support, or customer service.
• Ability to identify customer needs and progress opportunities.
• Experience preparing quotes and working with pricing or margins.
• Strong telephone and email communication skills.
• Accurate CRM record-keeping.

Responsibilities

• Identifying and researching potential business opportunities.
• Making outbound calls and building rapport with customer contacts.
• Responding to enquiries professionally and promptly.
• Asking questions to understand customer needs and assess suitability.
• Arranging qualified appointments for the sales team.
• Following up prospects and maintaining customer engagement.
• Keeping accurate CRM records and clear next actions.
• Working towards agreed activity and appointment targets.

Skills

Inside sales

Customer service

CRM

Quotes

Outbound calls

Tools

MS Excel

Pricing software

Job description

Active Environmental Solutions seeks a proactive Inside Sales & Sales Support professional to strengthen our national sales function in Thomastown. You will be the primary contact for customers and the sales team, handling enquiries, making outbound calls, preparing quotes and ensuring every opportunity is followed through.

The role emphasizes identifying needs, building rapport, and working with pricing or margin requirements while maintaining disciplined CRM records.