Inside Sales Exec: Protective Case Solutions & Bonus

Macfarlane Group UK Ltd; City of Salisbury; Presencial; AUD 53.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free parking

23 days holiday + bank holidays

Generous annual bonus scheme

Descripción de la vacante

GWP Protective, part of Macfarlane Group, is seeking an Internal Sales Executive to turn technical enquiries into orders from our Salisbury factory. You will handle enquiries, prepare quotations and work with design, production and suppliers to convert quotes into orders.

You will manage quotes, costs, lead times and customer visits, while maintaining CRM records and ensuring terms align with policy. The role emphasizes accuracy, timely responses and strong customer relationships.

Formación

• Experience in internal sales, estimating or customer service handling enquiries and quotations.
• Strong numeracy with the confidence to produce accurate costings and estimates.
• Excellent written and verbal communication skills, with the ability to build rapport with customers at all levels.
• Strong organisation and time management, juggling multiple projects to customer deadlines.
• Confident using Microsoft Word, Excel and CRM systems, and quick to learn new software.
• A smart, professional presentation and a reliable, punctual approach.

Responsabilidades

• Managing customer enquiries from first contact through brief, quotation, design and sampling to winning the order.
• Producing accurate cost estimates and quotations using our bespoke software, within required timescales.
• Proactively following up open quotations to secure purchase orders.
• Liaising with suppliers on bought-in component costs and lead times.
• Agreeing lead times and sampling requirements with customers.
• Working closely with our design, production and external sales teams to keep every live quotation moving.
• Keeping our CRM system fully up to date, so the status of any customer requirement is clear at a glance.
• Planning and hosting customer visits to our Salisbury factory.
• Ensuring trading terms follow company policy while taking account of each customer's commercial needs.
• Working within our ISO 9001 quality procedures for enquiries and quotations.

Conocimientos

Internal sales experience

Numeracy

Communication skills

Organisational skills

CRM systems

Microsoft Excel

Educación

No formal qualification required

Herramientas

AutoCAD

Microsoft Excel

Descripción del empleo

GWP Protective, part of Macfarlane Group, is seeking an Internal Sales Executive to turn technical enquiries into orders from our Salisbury factory. You will handle enquiries, prepare quotations and work with design, production and suppliers to convert quotes into orders.

You will manage quotes, costs, lead times and customer visits, while maintaining CRM records and ensuring terms align with policy. The role emphasizes accuracy, timely responses and strong customer relationships.