Inside Sales & Customer Service Specialist

Metcash Limited; New South Wales; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

Warringah Timbers in NSW is hiring an Inside Sales team member for a full-time role. The position involves answering phone inquiries, organizing deliveries, processing orders and quotes, and supporting Trade Accounts with daily admin tasks. You will also provide in-store assistance and help grow sales.

A strong work ethic, excellent communication, and confidence with Microsoft Office (Outlook) are essential, with timber knowledge a plus. Medical assessment is required before starting.

Qualifications

• A strong work ethic and a “can-do” attitude.
• Excellent communication skills and a team-first mindset.
• Confidence using Microsoft Office, particularly Outlook.
• Timber and hardware knowledge is an advantage but not essential.
• Strong attention to detail and the ability to work with a sense of urgency.

Responsibilities

• Create orders for customers.
• Handle purchase orders.
• Respond to enquiries and take special orders.
• Prepare accurate quotes and organise delivery schedules.
• Engage customers by phone or email to drive sales.
• Manage daily admin tasks for Trade Account Managers.
• Provide in-store customer assistance.

Skills

Strong work ethic

Communication skills

Team player

Microsoft Office

Outlook

Timber knowledge

Attention to detail

Tools

Microsoft Office

Outlook

Job description

Warringah Timbers in NSW is hiring an Inside Sales team member for a full-time role. The position involves answering phone inquiries, organizing deliveries, processing orders and quotes, and supporting Trade Accounts with daily admin tasks. You will also provide in-store assistance and help grow sales.

A strong work ethic, excellent communication, and confidence with Microsoft Office (Outlook) are essential, with timber knowledge a plus. Medical assessment is required before starting.