Injury Management Coordinator

Western Sydney University; Richmond; Hybrid; AUD 121,000 - 134,000; Full time

Benefits offered by this job

Health and wellbeing support

Onsite childcare

EAP

Fitness Passport membership

Staff discounts

Job summary

Western Sydney University Hawkesbury campus is seeking a skilled coordinator to manage workers' compensation, workplace rehabilitation and return-to-work programs across the university and its entities. This full-time, ongoing HEW 8 role includes complex case management and collaboration with staff, insurers and health professionals.

You will analyze data, prepare reports, and develop practical arrangements to support timely recovery, provide expert advice on injury management, and contribute to

Qualifications

• Postgraduate qualification or equivalent in health administration, allied health, rehabilitation coordination or related field.
• Completed SIRA-approved Return to Work Coordinator training (or interstate equivalent).
• Minimum 3 years’ experience managing workers compensation claims and rehabilitation cases.

Responsibilities

• Manage complex workers compensation and rehabilitation cases with timely coordination.
• Deliver safe, sustainable return-to-work and reasonable adjustment outcomes.
• Provide authoritative advice and maintain policies, procedures and records.

Skills

Analytical skills

Communication skills

Negotiation skills

Stakeholder management

Project coordination

Education

Postgraduate qualification in health administration or related field

SIRA-approved Return to Work Coordinator training

Equivalent experience

Tools

HRMS

Job description

• Compensation: AUD 120,754 - AUD 134,051 - yearly

Job Description

• Full-time, ongoing position at HEW 8 level
• Hawkesburycampus with flexible working arrangements.
• Salary: $120,754 – $134,051 p.a., plus 17% Super and Leave Loading.

Manage complex injury matters and build safe, sustainable return-to-work outcomes across Western.

The Opportunity You will manage workers compensation claims, workplace rehabilitation and return-to-work programs across Western Sydney University and its entities. You will coordinate complex cases from injury reporting and claims administration through to investigation, treatment, suitable duties and sustainable return to work.

You will work with staff, supervisors, People & Culture, insurers, health professionals and rehabilitation providers to develop practical return-to-work and reasonable adjustment arrangements. You will provide specialist advice on workers compensation, rehabilitation, injury management and legislative obligations, while maintaining clear policies, procedures, records and communications.

Using claims, insurer, HRMS and finance data, you will identify emerging trends, monitor costs and performance, and prepare evidence-based reports and recommendations. You will also manage insurance renewal and financial administration, develop education and improvement initiatives, and support effective injury management governance and stakeholder engagement.

What Success Looks Like:

• Manage complex workers compensation and rehabilitation cases through timely, proactive coordination.
• Deliver safe and sustainable return-to-work and reasonable adjustment outcomes.
• Provide authoritative advice and maintain effective policies, procedures and records.
• Turn claims, cost and performance data into practical recommendations and prevention initiatives.
• Strengthen supervisor capability through targeted education and stakeholder engagement.
• You will manage a caseload of 40+ open matters, including complex recovery plans.
• A relevant postgraduate qualification or equivalent experience in health administration, allied health,rehabilitation coordination or a related field.
• Completed SIRA-approved Return to Work Coordinator training (or interstate equivalent).
• Minimum 3 years’ experience managing workers compensation claims, workplace rehabilitation cases.
• Extensive knowledge of injury management and workers compensation legislation, including relevant work health and safety and discrimination requirements.
• Strong analytical, communication, negotiation and stakeholder management skills, including experience preparing reports, plans, procedures and assessments.

Benefits We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare:Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.
• Working Rights: You must provide evidence of full-time working rights in Australia at application.

Belonging at Western We are committed to substantive equality as outlined in our Equal Opportunity Policy . We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact [e-mail] .

About Western This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn .

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