Injury Management Coordinator

Western Sydney; Hawkesbury; Hybrid; AUD 121,000 - 134,000; Full time

Benefits offered by this job

Staff banking offers

Salary sacrifice parking

Novated lease

Free Employee Assistance Program (EAP)

Flu vaccination and Fitness Passport

Job summary

Western Sydney University is seeking a Return to Work Coordinator at the Hawkesbury campus. This full-time, ongoing role operates at HEW 8 level and offers flexible working arrangements.

You will manage workers compensation claims, rehabilitation, and sustainable return-to-work programs across Western Sydney and collaborate with staff, insurers, and health professionals to deliver effective injury management.

Qualifications

• Postgraduate qualification in health administration or related field
• SIRA-approved Return to Work Coordinator training (or interstate equivalent)
• Minimum 3 years’ experience managing workers compensation claims and rehabilitation cases
• Extensive knowledge of injury management, workers compensation legislation, WHS and discrimination requirements
• Strong analytical, communication, negotiation and stakeholder management skills with experience preparing reports and plans

Responsibilities

• Manage workers compensation claims and workplace rehabilitation across Western Sydney
• Coordinate complex return-to-work programs and suitable duties
• Provide expert advice on injury management and legislative obligations
• Turn claims, cost and performance data into practical recommendations
• Maintain governance, policies and records; engage stakeholders and insurers
• Manage a caseload of 40+ open matters and support education initiatives

Job description

• Full-time, ongoing position at HEW 8 level
• Hawkesbury campus with flexible working arrangements.
• Salary: $120,754 – $134,051 p.a., plus 17% Super and Leave Loading.

Manage complex injury matters and build safe, sustainable return-to-work outcomes across Western.

The Opportunity

You will manage workers compensation claims, workplace rehabilitation and return-to-work programs across Western Sydney University and its entities. You will coordinate complex cases from injury reporting and claims administration through to investigation, treatment, suitable duties and sustainable return to work.

You will work with staff, supervisors, People & Culture, insurers, health professionals and rehabilitation providers to develop practical return-to-work and reasonable adjustment arrangements. You will provide specialist advice on workers compensation, rehabilitation, injury management and legislative obligations, while maintaining clear policies, procedures, records and communications.

Using claims, insurer, HRMS and finance data, you will identify emerging trends, monitor costs and performance, and prepare evidence-based reports and recommendations. You will also manage insurance renewal and financial administration, develop education and improvement initiatives, and support effective injury management governance and stakeholder engagement.

What Success Looks Like:

• Manage complex workers compensation and rehabilitation cases through timely, proactive coordination.
• Deliver safe and sustainable return-to-work and reasonable adjustment outcomes.
• Provide authoritative advice and maintain effective policies, procedures and records.
• Turn claims, cost and performance data into practical recommendations and prevention initiatives.
• Strengthen supervisor capability through targeted education and stakeholder engagement.
• You will manage a caseload of 40+ open matters, including complex recovery plans.

Please refer to the Position Description for full details.

About You

• A relevant postgraduate qualification or equivalent experience in health administration, allied health,rehabilitation coordination or a related field.
• Completed SIRA-approved Return to Work Coordinator training (or interstate equivalent).
• Minimum 3 years’ experience managing workers compensation claims, workplace rehabilitation cases.
• Extensive knowledge of injury management and workers compensation legislation, including relevant work health and safety and discrimination requirements.
• Strong analytical, communication, negotiation and stakeholder management skills, including experience preparing reports, plans, procedures and assessments.

Benefits

We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.

Application Details

• Position Enquiries: Direct to Paolo Spinetti, Director, Safety and Wellbeing via [e-mail]. Please include the job reference code REF1934Q
• Closing Date: 11:59pm, Wednesday 11thNovember 2026
• Working Rights: You must provide evidence of full-time working rights in Australia at application.

Belonging at Western

We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds. For Reasonable Adjustments during the application process, please contact [e-mail].

About Western

This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.