Injury Management Coordinator

Department of Families, Fairness & Housing VIC; Melbourne; On-site; AUD 100,000 - 140,000; Full time

Job summary

Department of Families, Fairness & Housing VIC is seeking a dedicated professional to manage WorkCover claim lifecycles, focusing on return-to-work strategies and proactive injury management for both work-related and personal injuries. The role involves coaching People Leaders, identifying injury trends, and delivering insightful reports to support department objectives.

Candidate will build productive relationships with staff, managers, and external partners such as WorkCover Agent, WorkSafe

Qualifications

• Must demonstrate stakeholder management experience across multiple departments and external bodies.
• Strong report writing and analysis capabilities with experience presenting findings.
• Ability to interpret policy and legislative requirements related to occupational health and safety.

Responsibilities

• Develop and coordinate return-to-work strategies for WorkCover recipients in consultation with stakeholders.
• Lead early intervention initiatives to manage risks and reduce injuries using department tools and policies.
• Provide expert information and guidance to People Leaders on OH&S and return-to-work obligations.

Skills

Stakeholder management

Report writing

Data analysis

Presentation skills

Job description

Department of Families, Fairness & Housing VIC – Box Hill VIC

This is an exciting and dynamic role whereby you will be responsible for managing the lifecycle of WorkCover claims, providing expertise in managing all aspects of return-to-work, and playing a critical role in developing, implementing and managing proactive strategies for long-term injuries both work-related and personal,

As part of the role, you will be required to guide, coach and support People Leaders to ensure efficient and effective return to work approaches are in place, work to identify and report on injury/illness trends and emerging issues and provide on-going support in both personal and work-related injury/illness management across the department.

A critical aspect of this role will be the ability to build productive working relationships with departmental staff, managers and external stakeholders including the departments WorkCover Agent, WorkSafe Victoria, the relevant unions and contract service providers. Therefore, requires someone with sound stakeholder management experience, advanced report writing and analysis experience and presentation skills.

ACCOUNTABILITIES INCLUDE

• Develop, implement and coordinate return-to-work strategies for WorkCover recipients through consultation with the individuals concerned, line managers, rehabilitation agents, medical and allied health professionals, employee representatives, families and legal representatives and by participating in case conferences when applicable.
• Actively participate in early intervention initiatives to manage risks to help prevent injury and reduce the severity of possible injuries utilising the department's Workplace Adjustment Policy, Managing Employee Capacity Guide and other relevant tools and systems.
• Provide expert advice, information and support to people managers on legal requirements in OHS and return-to-work processes, ensuring managers are aware of the employer's responsibilities under the Occupational Health and Safety Act 2004 and the Accident Compensation Act 1985.

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