Infrastructure Services Engineer

Director of Public Prosecutions, Office of the; Sydney; Hybrid; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Hybrid working options

35-hour work week

Job summary

The Office of the Director of Public Prosecutions in Sydney is seeking a Prosecution Officer (Administrative) Level 4 to join the Information Management & Technology team. The role delivers reliable IT services, supports the SOE, Intune, AV equipment, remote access, and courtroom technology to ensure ODPP operations run smoothly.

You will contribute to ongoing infrastructure maintenance, develop standards, and provide timely problem resolution in a busy, public-sector environment with flexible,

Qualifications

• Tertiary qualification in computing or equivalent experience.
• Experience with Windows operating systems and Intune.
• Experience administering AV systems and printers.
• Client-focused with strong problem-solving skills.

Responsibilities

• Administer and support Microsoft Intune, including endpoint SOE management; Windows app/patch management.
• Manage Audio-Visual technologies with focus on Cisco and Microsoft Teams Rooms.
• Oversee remote access and printing services; provide operational support for courtroom technology systems.
• Monitor and maintain computer room facilities.
• Develop and maintain technical standards, protocols and operational procedures.
• Deliver timely and effective resolution of problems in line with service standards.
• Participate in the evaluation and testing of IT equipment, software products and related services.

Skills

Client focus

Problem solving

Technical support

Infrastructure services

Education

Computing/related discipline

Tools

Microsoft Intune

Windows OS management

AV systems administration

Printer administration

Job description

Office of the Director of Public Prosecutions Prosecution Officer (Administrative) Level 4 Full time, ongoing position $128,732. Package includes salary ($102,936 - $113,579 p.a.), employer's contribution to superannuation and annual leave loading. Help deliver reliable, efficient IT equipment and systems that support ODPP operations.

About us

The Office of the Director of Public Prosecutions (ODPP) is the independent prosecuting authority responsible for the prosecution of all serious indictable offences committed against the laws of New South Wales. We are an agency of over 1100 staff, working throughout NSW to service the main court centres. Our 10 offices have a mix of Crown Prosecutors, Solicitor Advocates, Solicitors and support staff. Our vision is to be a dynamic prosecution service recognised for our excellence and leadership. We act with integrity, by behaving ethically and professionally. We are committed to a diverse and inclusive workplace by providing ongoing support and opportunities for all staff.

Role

Make an impact as part of the Information Management & Technology team, delivering reliable, efficient IT services, equipment and systems that keep ODPP operations running smoothly.

• Administer and support Microsoft Intune, including endpoint Standard Operating Environment (SOE) management, Windows application and patch management; manage Audio-Visual (AV) technologies with a focus on Cisco and Microsoft Teams Rooms; oversee remote access and printing services; and provide operational support for courtroom technology systems.
• Monitor and maintain computer room facilities across the Office.
• Develop and maintain technical standards, protocols and operational procedures.
• Deliver timely and effective resolution of problems in line with service standards.
• Participate in the evaluation and testing of IT Equipment, software products and its related services.

About you

• Client-focused with a combination of relevant technical and related industry support experience; excellent problem-solving skills; and demonstrated experience maintaining and operating infrastructure services.
• Tertiary Qualification in Computing or related discipline or equivalent experience.
• Demonstrated technical experience in Windows Operations systems, Microsoft Intune, Audio Visual Systems Administration and comprehensive printer administration systems.

Why Us

• A premium location: Work from our brand-new office at Parkline Place, right next to Gadigal Metro station on Pitt Street—placing you in the vibrant heart of Sydney.
• Flexible work arrangements: Enjoy a 35-hour work week, access to flex leave, and hybrid working options with a minimum of three days in the office.
• Meaningful work: Be part of a team that delivers challenging, purpose-driven work that makes a real difference to the community.
• Exceptional working conditions: Benefit from a strong focus on wellbeing, including 24/7 Employee Assistance Program (EAP), wellbeing check-ins, special fitness passport rates, and tailored workplace adjustments.
• Growth and development: Access ongoing training and development opportunities to support your career progression.
• Inclusive culture: Join one or more of our five affinity groups—First Nations, Disability and Neurodiversity, People of Diverse Genders and Sexualities, Women, and Cultural and Linguistic Diversity—offering connection, advocacy, and a platform to share experiences.

Further Information

Learn more about the ODPP here: About us | ODPP (nsw.gov.au) | Code of Conduct

To learn more about First Nations People and the ODPP: First Nations People and the ODPP | ODPP (nsw.gov.au). Benefits of working with the ODPP: Benefits We Offer | ODPP (nsw.gov.au)

Enquiries: Leader Shrestha, Infrastructure Services Manager via [e-mail]

For general enquiries, technical difficulties, or if you require any adjustments to be made to support you during the recruitment process (including alternate formats of the application form), please contact Darcy Ward, Recruitment Business Partner via [e-mail] and a response will be sent during business hours.

The ODPP values diversity and supports all staff to reach their full potential. The Office welcomes applications from First Nations people, culturally and linguistically diverse people, people identifying with diverse genders and sexualities, people with disability and other diversity groups. If you have individual requirements that need to be accommodated in order to participate in the selection process, please indicate this in your application.