Mailroom Officer

Director of Public Prosecutions, Office of the; Sydney; Híbrido; AUD 78.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Brand-new office near Gadigal Metro

Hybrid work options

Wellbeing programs

Descripción de la vacante

The Mailroom Officer position in the Office of the Director of Public Prosecutions supports mail handling, records processing and administrative services. The role is based in Sydney with a hybrid work arrangement and a 35-hour work week in a modern office near Gadigal Metro station.

You will manage mail, couriers and records, maintain accurate records, and work with internal and external stakeholders to resolve issues while upholding confidentiality and quality service.

Formación

• Demonstrated ability to safely undertake manual handling activities associated with mail and document distribution.
• Australian Citizenship or Permanent Residency.
• Pass all required pre-employment checks.

Responsabilidades

• Receive, sort, distribute and dispatch physical mail, parcels and courier deliveries.
• Manage and handle sensitive documents in accordance with organisational policies and procedures.
• Assist with records management activities, including file movement, storage and retrieval.
• Maintain accurate records of mail, courier consignments and deliveries.
• Liaise with internal stakeholders and external service providers to resolve mail and delivery issues.
• Contribute to continuous improvement initiatives relating to mailroom and records management services.

Conocimientos

Organisational skills

Confidentiality

Time management

Communication

Attention to detail

Independent worker

MS Office

Herramientas

Microsoft Office

Descripción del empleo

Office of the Director of Public Prosecutions Prosecution Officer (Administrative) Level 2 Full time, ongoing position $96,113.

Package includes salary ($78,000 - 84,799), plus employer's contribution to superannuation and annual leave loading

The Role

The Office of the Director of Public Prosecutions (ODPP) is seeking a reliable and customer-focused Mailroom Officer to join the Information Management & Technology Directorate. The Mailroom Officer plays an important role in supporting the effective operation of the ODPP by managing incoming and outgoing mail, courier services, document handling, records processing and associated administrative services. This position contributes to the timely and secure movement of information across the organisation while maintaining strong service standards and compliance with records management requirements.

Key Responsibilities

• Receive, sort, distribute and dispatch physical mail, parcels and courier deliveries.
• Manage and handle sensitive documents in accordance with organisational policies and procedures.
• Assist with records management activities, including file movement, storage and retrieval.
• Maintain accurate records of mail, courier consignments and deliveries.
• Liaise with internal stakeholders and external service providers to resolve mail and delivery issues.
• Contribute to continuous improvement initiatives relating to mailroom and records management services.

About You

To be successful in this role, you will demonstrate:

• Strong organisational skills and attention to detail.
• A commitment to accuracy, confidentiality and quality customer service.
• Ability to prioritise competing tasks and meet deadlines.
• Strong communication and interpersonal skills.
• Experience working in an administrative, mailroom, records management or logistics environment would be beneficial.
• Ability to work independently while contributing positively to a team environment.
• Sound computer skills, including Microsoft Office applications.

Essential Requirements

• Demonstrated ability to safely undertake manual handling activities associated with mail and document distribution.
• Be either an Australian Citizen or Permanent Resident.
• Pass all required pre-employment checks.

Why Us

As the prosecuting authority of NSW, the ODPP offers unique career opportunities.

• A premium location: Work from our brand-new office at Parkline Place, right next to Gadigal Metro station on Pitt Street - placing you in the vibrant heart of Sydney.
• Flexible work arrangements: Enjoy a 35-hour work week, access to flex leave, and hybrid working options with a minimum of three days in the office.
• Meaningful work: Be part of a team that delivers challenging, purpose-driven work that makes a real difference to the community.
• Exceptional working conditions: Benefit from a strong focus on wellbeing, including 24/7 Employee Assistance Program (EAP), wellbeing check-ins, special fitness passport rates, and tailored workplace adjustments.
• Growth and development: Access ongoing training and development opportunities to support your career progression.
• Inclusive culture: Join one or more of our five affinity groups - First Nations, Disability and Neurodiversity, People of Diverse Genders and Sexualities, Women, and Cultural and Linguistic Diversity - offering connection, advocacy, and a platform to share experiences.

Benefits of working with the ODPP: Benefits We Offer | ODPP (nsw.gov.au)

Closing date: Tuesday 27th October at 11:59pm

Further Information Learn more about the ODPP here: About us | ODPP (nsw.gov.au) | Code of Conduct To learn more about First Nations People and the ODPP: First Nations People and the ODPP | ODPP (nsw.gov.au).

Enquiries: Kanchana Attanayake, Information and Records Analyst via [e-mail]

For general enquiries, technical difficulties, or if you require any adjustments to be made to support you during the recruitment process (including alternate formats of the application form), please contact Darcy Ward, Recruitment Business Partner via [e-mail] and a response will be sent during business hours.

The ODPP values diversity and supports all staff to reach their full potential.

The Office welcomes applications from First Nations people, culturally and linguistically diverse people, people identifying with diverse genders and sexualities, people with disability and other diversity groups.

If you have individual requirements that need to be accommodated in order to participate in the selection process, please indicate this in your application.