Infrastructure Platform Engineer

KFC; Sydney; Hybrid; AUD 140,000 - 170,000; Full time

Job summary

Kentucky Fried Chicken (KFC) Australia is seeking an experienced Infrastructure Platform Engineer to own and evolve our critical infrastructure platforms across endpoints, compute, cloud and observability. You’ll ensure reliability, security and scalability while driving automation and continuous improvement.

You will work across Windows environments and modern infrastructure, collaborating with internal technology teams and vendors to resolve complex challenges and deliver platform

Qualifications

• 5+ years' experience in infrastructure engineering or similar hands-on technical role.
• Strong experience in Windows infrastructure, endpoint management, SOE and compute environments.
• Experience with cloud/virtualised infra (Azure, AWS, VMware) and observability.

Responsibilities

• Take end-to-end ownership of business-critical infrastructure platforms.
• Manage endpoint management, Windows SOE and compute environments.
• Monitor platform health and performance using observability tools.
• Support backup, recovery, remote access and device management for resilience.
• Drive troubleshooting and continuous improvement across infrastructure.
• Identify opportunities to use automation and AI to improve reliability and efficiency.
• Collaborate with vendors and cross-functional teams to deliver platform enhancements.
• Maintain governance, documentation and operational standards.

Skills

Infra engineering

Windows infra

Cloud/VM

Observability

Automation

Root cause

Tools

ManageEngine

LogicMonitor

Kubernetes

Docker

Veeam/Unitrends

Bomgar

Job description

• Take technical ownership of business-critical infrastructure platforms supporting almost 900 restaurants
• Work across endpoint management, compute, cloud, observability, virtualisation and resilience
• Drive platform reliability, automation and continuous improvement

At KFC, our technology infrastructure keeps almost 900 restaurants across Australia connected and running smoothly.

We’re looking for an experienced Infrastructure Platform Engineer to take hands-on technical ownership of several business-critical platforms, ensuring they remain reliable, scalable, secure and fit for the future.

Working across endpoint management, Windows environments, compute, cloud, virtualisation and observability, you’ll combine strong technical expertise with problem-solving, automation and continuous improvement.

If you enjoy getting into the technical detail, solving complex infrastructure challenges and taking genuine ownership of the platforms you support, we’d love to hear from you!

HOW YOU'LL MAKE A DIFFERENCE AS OUR INFRASTRUCTURE PLATFORM ENGINEER

On any given day you'll:

• Take end-to-end technical ownership of business-critical infrastructure platforms, ensuring their performance, reliability and ongoing improvement
• Manage and optimise endpoint, Windows SOE and back-of-house compute environments supporting our national restaurant network
• Monitor platform health and performance, using observability tools to proactively identify and resolve issues
• Support backup and recovery, remote access and device management capabilities to strengthen platform resilience
• Drive technical troubleshooting, root cause analysis and continuous improvement across the infrastructure environment
• Identify opportunities to use automation and AI to improve reliability, efficiency and operational outcomes
• Partner with internal technology teams and external vendors to resolve complex technical challenges and deliver platform enhancements
• Maintain strong technical governance, documentation and operational standards across your platforms

WHAT YOU'LL BRING

We’re looking for an infrastructure professional with strong technical foundations who enjoys staying close to the technology while taking ownership for platform performance.

Ideally you'll bring:

• 5+ years' experience in infrastructure engineering, platform engineering or a similar hands-on technical role.
• Strong experience in Windows infrastructure, with exposure to endpoint management, SOE and compute environments.
• Experience with cloud and/or virtualised infrastructure, such as Azure, AWS and VMware.
• Experience with monitoring and observability, with a strong understanding of infrastructure performance and reliability.
• Knowledge of backup, recovery and operational resilience.
• Strong troubleshooting and root cause analysis skills, with a proactive approach to automation and continuous improvement.
• Experience working with technology vendors and cross-functional teams to deliver technical outcomes.
• Exposure to technologies such as ManageEngine, LogicMonitor, Kubernetes, Docker, Veeam/Unitrends, Chrome Device Management and BeyondTrust/Bomgar would be highly regarded.

WHY KFC?

At KFC, you'll be part of a business that combines the scale of a global brand with the opportunity to make a visible impact locally. We offer a collaborative, people-first culture where you'll work alongside talented teams, build meaningful partnerships and contribute to initiatives that shape the future of the business.

You’ll also enjoy:

• Flexible and hybrid ways of working, including time together at our Frenchs Forest Restaurant Support Centre
• Signature career development and leadership programs
• Additional leave to focus on your wellbeing
• Monthly mobile phone and home internet contributions
• Salary continuance cover for permanent employees
• Culture Club events and initiatives
• Free secure onsite parking at Frenchs Forest

READY TO MAKE AN IMPACT?

If you’re passionate about building reliable, resilient infrastructure, solving complex technical challenges and continuously improving the platforms you support, we’d love to hear from you.