Information Technology Infrastructure Lead

Trinity Anglican School Ltd; Cairns Regional; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Salary package

Modern tech

Infrastructure projects

Collaborative team

Staff tuition discounts

Superannuation 12.75%

Job summary

Trinity Anglican School is seeking an Information Technology Infrastructure Lead to manage and secure the school's technology environment across multiple campuses. Based at White Rock Campus with regular travel to Kewarra Beach Campus, the role combines hands-on technical work with strategic infrastructure improvements to support teaching and operations.

You will lead day-to-day management of networking, servers and device management, partner with vendors and the IT Helpdesk, and drive projects

Qualifications

• Certificate IV in Information Technology or equivalent industry experience.
• Experience supporting and maintaining enterprise IT infrastructure environments.
• Exposure to Microsoft Intune, Microsoft Azure and HP Aruba networking technologies would be highly regarded.
• Experience supporting multi-site organisations or multi-campus environments would be advantageous.
• Current Blue Card or ability to obtain one.

Responsibilities

• Lead the day-to-day management, maintenance and optimisation of the School's technology infrastructure across campuses.
• Act as senior technical escalation point for complex IT support issues; provide hands-on assistance to IT Helpdesk.
• Design, document and implement secure, reliable infrastructure solutions aligned to strategic objectives.
• Manage infrastructure projects and contribute technical expertise to evolving capacity.
• Maintain accurate infrastructure documentation, asset registers and lifecycle management.
• Coordinate with vendors and managed service providers to support service delivery and project outcomes.

Skills

Customer focus

Problem solving

Communication

Organised

Education

Certificate IV in Information Technology

Tools

Microsoft Intune

Microsoft Azure

HP Aruba networking

Job description

Information Technology Infrastructure Lead

Drive the infrastructure behind exceptional teaching, learning and operations.

Full Time Permanent Role

Competitive salary based on qualifications and experience

This position is based primarily at our White Rock Campus, with regular travel to our Kewarra Beach Campus.

Relocation assistance options available.

Why This Role Matters

At TAS, we believe technology is an essential enabler of exceptional teaching, learning and school operations. Every day, our staff and students rely on reliable, secure and innovative technology to achieve their goals.

As the Information Technology Infrastructure Lead, you will play a critical role in ensuring the stability, security and ongoing development of the School's technology environment. Working under the guidance of the Head of Compliance & Operations, and with the IT Coordinator and IT Helpdesk, you will oversee the management of our network infrastructure, wireless systems, servers, storage platforms and device management solutions across multiple campuses.

This is a hands-on role that combines technical expertise, problem-solving and strategic thinking. You will act as the technical escalation point for complex IT issues while also helping shape and deliver infrastructure improvements that support the School's long-term technology strategy.

If you enjoy balancing operational excellence with infrastructure innovation, this is an opportunity to make a meaningful impact within one of regional Queensland's leading independent schools.

About TAS

Trinity Anglican School (TAS) is the leading Independent Anglican school in FNQ, and one of the highest ranked schools in regional QLD for student achievement. With a reputation for academic excellence, community spirit, outstanding pastoral care, award winning outdoor education programs and expert teachers, a role at TAS helps support our students to achieve their full potential academically, socially and personally.

Our White Rock campus (Pre-Kindy to Grade 12) combines the perfect intersection of urban and rural Cairns. Facilities include a state-of-the art STEM centre, expansive grounds, multipurpose and performing arts halls, rock climbing wall, nature play and aquatic centres.

We enjoy working in a caring and connected community where every member of our staff is valued for their expertise and creativity. Together, we draw on our values of perseverance, integrity, compassion and curiosity to create a nurturing, courageous and purpose-driven community where staff and students can flourish.

About Life in North QLD

Living and working in a world class holiday destination is as good as it sounds. Surrounded by beautiful green hills and on the doorstep of the Great Barrier Reef, Cairns residents enjoy all the benefits of modern conveniences with a laid back lifestyle that will help you find a true work-life balance you've been seeking.

About the role

The successful applicant will be responsible for:

• Leading the day-to-day management, maintenance and optimisation of the School's technology infrastructure, including networking, wireless systems, servers, storage and mobile device management platforms.
• Acting as the senior technical escalation point for complex IT support issues and providing hands-on assistance to the IT Helpdesk team when required.
• Designing, documenting and implementing infrastructure solutions that are secure, reliable, scalable and aligned to the School's strategic objectives.
• Managing infrastructure projects and contributing technical expertise to ensure technology capacity continues to evolve with the needs of the School.
• Maintaining accurate infrastructure documentation, asset registers and lifecycle management processes.
• Coordinating with infrastructure vendors and managed service providers to support service delivery, troubleshooting and project outcomes.
• Supporting the School's student laptop program, including equipment management and loan device administration when required.
• Providing cross-campus support and assisting with after-hours maintenance and outage response as required.

About you

To be successful in this role you are:

• Customer-focused and service-driven, understanding that reliable frontline support and positive user experiences are fundamental to effective IT service delivery.
• Committed to growing as an infrastructure specialist, bringing a technical foundation and curiosity that we will further develop in your time at TAS. Previousexperience supporting enterprise networks, wireless environments, servers, storage solutions and endpoint management platforms is well regarded.
• A proactive problem solver, able to diagnose, troubleshoot and resolve complex technical issues efficiently and effectively.
• Technically versatile, with knowledge across Microsoft technologies, networking infrastructure, hardware, operating systems and cloud-based services.
• A strong communicator and collaborator, capable of working effectively with staff, students, vendors and external service providers.
• Organised and detail-oriented, with the ability to manage competing priorities while maintaining accurate records and documentation.
• Future-focused and innovative, always looking for opportunities to improve systems, security, efficiency and service delivery.

You will also bring:

• Certificate IV in Information Technology or equivalent industry experience.
• Experience supporting and maintaining enterprise IT infrastructure environments.
• Exposure to Microsoft Intune, Microsoft Azure and HP Aruba networking technologies would be highly regarded.
• Experience supporting multi-site organisations or multi-campus environments would be advantageous.
• Current Blue Card or ability to obtain one.

What’s on Offer

• Attractive salary package based on experience
• Work with modern technologies across a multi-campus environment
• Opportunity to drive infrastructure improvements and strategic technology projects
• Supportive and collaborative team environment
• Discounted tuition fees for children of staff
• 12.75% superannuation
• Employee wellbeing initiatives and staff benefits
• ASCA Retail and Hire Car Discounts

Applicants are advised that it is an offence for a person disqualified or suspended from holding a blue card to commence or continue in regulated, child-related employment.