Information Services Officer

Blue Mountains City Council; Katoomba; On-site; AUD 60,000 - 80,000; Full time

Job summary

Blue Mountains City Council – Katoomba NSW is seeking an Information and Support Services Officer for the Blue Mountains Library. You will join a small, motivated team delivering centralised, customer focused information and support to all library branches.

Key duties include administering the Library Management System and associated technologies (including the library website), producing reports, cataloguing materials, maintaining the SharePoint procedures manual, training staff and covering

Qualifications

• Experience with information management systems and technology.
• Strong customer service orientation and attention to detail.
• Ability to identify priorities and provide effective support to staff and customers.

Responsibilities

• Administer day-to-day operation of the Library Management System and integrated technologies including the library website.
• Produce statistical and other specialised reports.
• Cataloguing of library materials.
• Coordinate the library procedure manual (SharePoint).
• Training of library staff.
• Circulation desk shifts as required.

Skills

Customer service

Problem solving

Attention to detail

Tools

Library Management System

SharePoint

Job description

Blue Mountains City Council – Katoomba NSW

An exciting opportunity has arisen for an Information and Support Services Officer with Blue Mountains Library. This key position works collaboratively within a small and motivated team to deliver centralised, customer focused information and support services to all library branches within the Blue Mountains

• Administration of the day-to-day operation of the Library Management System and integrated technologies including the library website
• Production of statistical and other specialised reports
• Cataloguing of library materials
• Coordinating the library procedure manual (SharePoint)
• Training of library staff
• Circulation desk shifts as required

We are looking for qualified applicants who are customer service focused, have excellent attention to detail and enjoy problem solving. You will have experience with information management systems and technology with the ability to identify priorities and provide effective support to staff and customers