INDOPAC Account Coordinator — Defence Clients & Training

EPE Trusted to Protect; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive remuneration package

Bonuses and incentives – performance &

Tuition reimbursement – education &发展

International travel exposure - Indo‑P

Company events & staff awards

Charity team building events

Employee discounts via HRIS system

Great work environment

Free onsite parking

Job summary

EPE Trusted to Protect seeks an INDOPAC Account Coordinator based in Spring Hill, Brisbane, reporting to the General Manager INDOPAC. You will coordinate delivery of specialist capability to Defence and law enforcement clients across the Indo-Pacific region.

You are the primary client contact from purchase order to delivery and ongoing support, working with OEMs, Sales Admin, Training and Capability Managers. Regular travel within Australia, NZ and INDOPAC is required.

Qualifications

• Minimum 5 years military and/or first responder operational experience, or minimum 5 years’ experience in a commercial environment working with Defence and Law Enforcement agencies.
• Technical/user experience in EPE capabilities (EOD & Search, EOR, CBRN, tactical ISR, UGV/UGV/UAS, exploitation, cyber, counter-drone)
• Understanding of international freight and logistics, including export controls
• Proven ability to manage multiple projects with attention to detail
• Strong communication, presentation and influencing skills
• Proficient in MS Office
• Willingness to travel internationally regularly
• Cert IV in Training and Assessment

Responsibilities

• Assist and coordinate the delivery of EPE International projects to INDOPAC clients, from receipt of Purchase Order through to acceptance
• Act as the primary client contact, managing expectations and providing updates and documentation
• Collaborate with Sales Administrators to ensure PO reflects configurations and technical detail
• Liaise with OEM suppliers to confirm configurations and specs
• Travel to client sites for conformance checks, testing and acceptance
• Deliver equipment training in collaboration with Training team and OEM providers
• Handle maintenance RMA matters and basic fault-finding with clients
• Support Business Development through product demos, trade shows and user trials

Skills

MS Office

Travel internationally

Project coordination

Client relationship management

Communication & presentation

Export controls knowledge

Education

Cert IV in Training and Assessment

Job description

EPE Trusted to Protect seeks an INDOPAC Account Coordinator based in Spring Hill, Brisbane, reporting to the General Manager INDOPAC. You will coordinate delivery of specialist capability to Defence and law enforcement clients across the Indo-Pacific region.

You are the primary client contact from purchase order to delivery and ongoing support, working with OEMs, Sales Admin, Training and Capability Managers. Regular travel within Australia, NZ and INDOPAC is required.