Individual Giving Manager

Children's Medical Research Institute; Sydney; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Flexible hybrid working arrangements

Salary packaging benefits

Purpose-driven workplace

Job summary

Children's Medical Research Institute (CMRI) is seeking an experienced Individual Giving Manager to own our Individual Giving program and drive supporter engagement, retention and fundraising growth.

Reporting to the Head of Individual Giving, you will lead multi-channel campaigns, manage donor communications, develop appeals, and collaborate with families, researchers and suppliers to tell authentic stories that advance CMRI's mission.

Qualifications

• Experience in Individual Giving, direct marketing, fundraising, donor development or customer lifecycle marketing.
• Experience managing multi-channel campaigns including direct mail, email and digital communications.
• Exceptional copywriting and storytelling skills.
• Strong project management and organisational skills with excellent attention to detail.
• Experience working with data, segmentation and reporting to drive campaign performance.

Responsibilities

• Overseeing donor communications across direct mail, email, SMS and digital channels, ensuring every campaign delivers an exceptional supporter experience while achieving fundraising targets.
• Developing and delivering fundraising appeals, including major annual tax appeals and Christmas campaigns.
• Managing donor communications, including monthly EDMs, supporter newsletters and CMRI's annual Year in Review publication.
• Driving donor acquisition, retention and stewardship initiatives.
• Developing campaign briefs for designers, printers, marketing partners and other suppliers.
• Managing campaign budgets and monitoring income performance against targets.
• Coordinating campaign timelines and stakeholder approvals to ensure successful delivery.
• Building authentic supporter stories through collaboration with families, researchers and other stakeholders.

Skills

Individual Giving

Direct Marketing

Campaign Management

Copywriting

Project Management

Data & Analytics

Stakeholder Management

Job description

Children's Medical Research Institute - Westmead NSW

Together we are making a difference for kids living with genetic disease.

At CMRI, we're on a mission to discover treatments and cures for genetic diseases, cancer, and other serious childhood illnesses. Our supporters play a critical role in making this life-changing research possible.

We're looking for an experienced Individual Giving Manager to take ownership of our Individual Giving program and help drive supporter engagement, retention and fundraising growth.

This is an exciting opportunity for someone with experience in direct marketing, individual giving, regular giving, bequests, fundraising appeals, or customer lifecycle marketing who wants to make a genuine impact while building their career within a growing fundraising team.

About the Role

Reporting to the Head of Individual Giving, this is a hands-on role where you'll be responsible for planning and delivering campaigns that inspire supporters to donate and stay connected to our mission.

Key Responsibilities:

• Overseeing donor communications across direct mail, email, SMS and digital channels, ensuring every campaign delivers an exceptional supporter experience while achieving fundraising targets.
• Developing and delivering fundraising appeals, including major annual tax appeals and Christmas campaigns.
• Managing donor communications, including monthly EDMs, supporter newsletters and CMRI's annual Year in Review publication.
• Driving donor acquisition, retention and stewardship initiatives.
• Developing campaign briefs for designers, printers, marketing partners and other suppliers.
• Managing campaign budgets and monitoring income performance against targets.
• Coordinating campaign timelines and stakeholder approvals to ensure successful delivery.
• Building authentic supporter stories through collaboration with families, researchers and other stakeholders.

About You

We're looking for someone who combines strong project management skills with creativity, curiosity and a genuine passion for fundraising.

You'll be comfortable managing multiple projects simultaneously, working with a range of stakeholders and taking ownership of campaign outcomes.

You will bring:

• Experience in Individual Giving, direct marketing, fundraising, donor development or customer lifecycle marketing.
• Experience managing multi-channel campaigns including direct mail, email and digital communications.
• Exceptional copywriting and storytelling skills.
• Strong project management and organisational skills with excellent attention to detail.
• Experience working with data, segmentation and reporting to drive campaign performance.
• Confidence working with external suppliers, agencies and internal stakeholders.
• A collaborative and proactive approach, with the ability to build strong relationships across teams.

Why Join CMRI?

At CMRI, you'll join a passionate and collaborative fundraising team that is making a real difference to children's lives.

We offer:

• The opportunity to directly influence and grow an important fundraising program.
• A supportive and highly collaborative team environment.
• Flexible hybrid working arrangements
• Excellent not-for-profit salary packaging benefits.
• A purpose-driven workplace where your work has real impact.

Ready to Make an Impact?

If you're an experienced fundraiser, direct marketer or individual giving professional looking for your next challenge, we'd love to hear from you.

About us:

Children's Medical Research Institute (CMRI) was Australia's first dedicated paediatric research facility and is now one of the world’s most highly regarded independent medical research organisations. Our research focuses on the four key areas impacting children's health: cancer, genomics and genetic diseases, neurobiology, and embryology.

Want to know more about CMRI?

https://www.cmrijeansforgenes.org.au/

Follow us on Linkedin

https://www.linkedin.com/company/children's-medical-research-institute/

We kindly request no unsolicited resumes or approaches from Recruitment Agencies. We will not be responsible for any fees related to unsolicited resumes.

Children's Medical Research Institute is an equal-opportunity employer. We are dedicated to attracting, retaining, and developing our people. We are an Equal Opportunity Employer, and we embrace diversity and inclusion, we strongly encourage applications from those who identify as being Aboriginal or Torres Strait Islander.