Single Giving Manager

Canteen Australia; Sydney; Hybrid; AUD 105,000 - 141,000; Full time

Benefits offered by this job

Salary packaging (up to $18,550 tax‑s‑

5 weeks annual leave

17.5% leave loading

Long service leave access

Learning & Development opportunities

Job summary

Canteen Australia is seeking a Single Giving Manager to lead strategy, growth and performance of the Single Giving portfolio across multiple channels, with hybr id working in Sydney, Melbourne or Brisbane.

You will drive supporter acquisition, retention, reactivation and engagement to maximise lifetime value and sustainable income, while leading a high-performing team and collaborating with fundraising, supporter care and marketing teams.

Qualifications

• Experience in individual giving or fundraising with targets.
• Data-driven fundraising with segmentation and analytics.
• Experience with CRM tools, notably Salesforce.
• Strong leadership and stakeholder management skills.

Responsibilities

• Lead the strategy, growth and performance of Canteen's Single Giving portfolio across multiple channels.
• Drive supporter acquisition, retention, reactivation and engagement strategies to maximise lifetime value and sustainable income growth.
• Lead and develop a high-performing Single Giving team while collaborating across fundraising, supporter care and marketing.
• Deliver fundraising initiatives that grow income, deepen supporter engagement and maximise long-term supporter value.
• Champion innovation through testing, new fundraising approaches, AI and automation opportunities, and special projects across the portfolio.

Skills

Individual giving

Direct marketing

Fundraising

Tools

Salesforce

Job description

Join Canteen and help change the lives of young people impacted by Cancer.

• Bring your individual giving and direct marketing expertise to a leading not-for-profit and love what you do!
• Based in Sydney, Melbourne or Brisbane (hybrid-working arrangement)
• Permanent, full time position
• $123,000 + super and benefits

Our commitment

Cancer doesn’t discriminate and neither do we. We believe that diversity in all its forms is a strength and are committed to working towards being an organisation that is inclusive of all individuals, so we can create a more vibrant and innovative culture. Canteen welcomes people with diverse gender identities, sexualities, intersex variations and from all cultures, backgrounds and abilities. Canteen acknowledges Aboriginal and Torres Strait Islander peoples as sovereign custodians of this land. We pay our respects to Elders past, present and emerging. Canteen is committed to the safety and wellbeing of children and people of all ages.

About Us

Canteen is all about supporting young people and their families affected by cancer. Founded by young cancer patients, we offer programs and resources that truly make a difference for 12-25 year-olds facing their own diagnosis, supporting a loved one, or grieving. Together, we believe our team can create real change!

We are now seeking a Single Giving Manager who will play a pivotal role in acquiring, growing and retaining one-off supporters. This role offers an opportunity make a real impact within the Individual Giving team and be part of an organisation that values innovation, collaboration, and continuous improvement.

About Our Benefits

We connect, we empower, we challenge, and we are real. These values ground the way we work at Canteen, and underpin a culture that brings people together in an inspiring and positive way. Find out more on our LinkedIn Life Page.

• Base Salary + Superannuation + Not-For-Profit Salary Packaging (up to $18,550 of your salary tax-free).
• 5 Weeks Annual Leave (FTE) + 17.5% leave loading + pay during our annual office closure week.
• Early access to long service leave
• Learning & Development opportunities.

About Our Role

• Lead the strategy, growth and performance of Canteen's Single Giving portfolio across multiple channels.
• Drive supporter acquisition, retention, reactivation and engagement strategies to maximise supporter lifetime value and sustainable income growth.
• Lead and develop a high-performing Single Giving team while fostering collaboration across fundraising, supporter care and marketing teams.
• Deliver fundraising initiatives that grow income, deepen supporter engagement and maximise long-term supporter value.
• Champion innovation through testing, new fundraising approaches, AI and automation opportunities, and special projects across the Individual Giving portfolio.

About You

• Solid experience in individual giving, direct marketing or fundraising, with demonstrated success delivering fundraising growth and income targets.
• Proven project planning and data-driven fundraising experience, including supporter segmentation, campaign optimisation, analytics and CRM systems such as Salesforce.
• Demonstrated success delivering integrated fundraising campaigns across digital and direct mail channels to drive supporter engagement and revenue growth.
• Excellent leadership, communication and stakeholder management skills, with the ability to build strong relationships across teams and external partners.
• A proactive and positive attitude with a willingness to learn and take on new challenges.
• Warm, compassionate, and friendly approach to supporting our young people.

Applications close on 5 October.

Employment Expectations

• Successfully complete and maintain a current National Police Check and Working with Child Check relevant to the individual’s state jurisdiction.
• Undergo an extensive screening process prior to appointment to guarantee the safety of all Canteen’s stakeholders.
• Provide at least two direct referees to ensure a successful reference check is completed.
• Provide relevant copies of professional qualification/s stated on the application.