Individual Giving Coordinator

Gembridge; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Job summary

Barnardos Australia is seeking an organised Individual Giving Coordinator to deliver multi-channel fundraising campaigns and grow engagement across Cash and Regular Giving programs. Reporting to the Individual Giving Manager, you will work across donor acquisition, retention, reactivation and upgrade initiatives, coordinating direct mail, digital, telemarketing, SMS and email campaigns.

You will partner with internal teams and external suppliers to monitor performance, map donor journeys, and

Qualifications

• Experience in fundraising, marketing or campaign coordination in not-for-profit
• Experience delivering multi-channel campaigns across direct mail, digital, telemarketing, email or social channels
• Strong project management and organisational skills with multiple priorities
• Excellent written communication with attention to detail
• An understanding of donor acquisition, retention and stewardship principles
• Strong stakeholder management across teams and with external suppliers
• Sound financial literacy and campaign performance reporting
• Experience using fundraising databases or CRM systems, ideally Raiser's Edge
• A collaborative and solutions-focused approach
• Relevant tertiary qualification or equivalent experience
• Commitment to improving outcomes for vulnerable children and families

Responsibilities

• Coordinate and deliver multi-channel fundraising campaigns
• Monitor campaign performance and report insights
• Contribute to donor journeys and retention strategies
• Collaborate with internal teams and external suppliers

Skills

Fundraising

Campaign coordination

Project management

Written communication

Donor acquisition

Donor retention

Stakeholder management

Financial literacy

CRM systems

Collaboration

Qualifications

Donor stewardship

Education

Tertiary qualification in relevant field

Tools

Raiser's Edge

Job description

• Deliver multi-channel campaigns that grow engagement and fundraising income
• Help fund life-changing programs for children and families
• Full-time
• Sydney, hybrid

Barnardos Australia is a leading non-denominational children's social care and wellbeing not-for-profit organisation providing direct care and support to approximately 15,000 children, young people, adults, families and communities across NSW and ACT through its integrated Child and Family Hubs. With nearly 400 dedicated staff, Barnardos delivers tailored services that protect children from harm, support them to heal, and strengthen connections within their families, culture and communities.

Reporting to the Individual Giving Manager, the Individual Giving Coordinator will play an important role in delivering Barnardos Individual Giving program, supporting both Cash Giving and Regular Giving campaigns. Working across donor acquisition, retention, reactivation and upgrade initiatives, you'll help implement integrated fundraising campaigns that drive income growth and strengthen long-term supporter relationships.

This is an exciting opportunity for an organised and detail-oriented fundraising professional who enjoys coordinating campaigns from planning through to evaluation. Working closely with internal teams, suppliers and agencies, you'll help deliver direct mail, digital, telemarketing, SMS and email campaigns, monitor performance, contribute to donor journeys and help strengthen supporter retention, engagement and long-term fundraising growth.

About YOU

You are a proactive fundraising coordinator who enjoys managing projects, building supporter engagement and contributing to successful fundraising outcomes.

• Experience in fundraising, marketing or campaign coordination, ideally within the not-for-profit sector
• Experience delivering multi-channel campaigns across direct mail, digital, telemarketing, email or social media channels
• Strong project management and organisational skills, with the ability to manage multiple priorities and deadlines
• Excellent written communication skills and strong attention to detail
• An understanding of donor acquisition, retention and stewardship principles
• Strong stakeholder management skills and the ability to work effectively across teams and with external suppliers
• Sound financial literacy and confidence monitoring campaign performance and reporting
• Experience using fundraising databases or CRM systems, ideally Raiser's Edge or similar
• A collaborative and solutions-focused approach
• Relevant tertiary qualifications in a relevant field of study or equivalent experience
• A genuine commitment to improving outcomes for vulnerable children, young people and families

Gembridge Australia champions diversity and is committed to building an inclusive environment. We encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation and genders.

Gembridge is proud to partner with Barnardos Australia.