Inbound Sales Specialist — FinTech, High-Intent Leads

Plenti-Group; Adelaide; On-site; AUD 60,000 - 80,000; Full time

Job summary

Plenti in Australia is seeking an Inbound Sales Representative to engage exclusively with high-intent customers who have already reached out or shown interest. You will nurture relationships, move customers through the application process, and deliver a seamless, customer-focused experience across phone, email, SMS and live chat.

No cold calling. Join a fast-moving fintech aiming to reshape Australia’s lending landscape, with a culture of responsiveness and customer-first service that drives

Qualifications

• 2+ years’ experience in a customer-focused or sales role.
• Strong communication skills with the ability to build trust and close opportunities.
• Detail-oriented with a compliance-first mindset.
• Team player who thrives in a fast-paced, results-driven environment.

Responsibilities

• Own and manage an inbound pipeline, progressing applications toward funded loans.
• Understand customer needs, explain options clearly, and address questions.
• Engage customers across phone, email, SMS, and live chat to drive conversions.
• Proactively re-engage warm leads and stalled applications.
• Deliver personalized experiences while maintaining responsible lending and compliance.
• Maintain accurate CRM records and escalate complex cases.
• Collaborate with the team to share best practices and improve performance.

Skills

2+ years sales experience

Communication skills

Customer-focused

Compliance mindset

Team player

Job description

Plenti in Australia is seeking an Inbound Sales Representative to engage exclusively with high-intent customers who have already reached out or shown interest. You will nurture relationships, move customers through the application process, and deliver a seamless, customer-focused experience across phone, email, SMS and live chat.

No cold calling. Join a fast-moving fintech aiming to reshape Australia’s lending landscape, with a culture of responsiveness and customer-first service that drives