Inbound Sales & Customer Experience Specialist

Rexel Australia; Western Australia; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Team Member discount card for Kmart, B

Bunnings, Target & Officeworks

FREE One Pass subscription & Wesfarm03

Wesfarmers discounted offers from over

Continuous training and career develop

Team events, celebrations, awards

Employee Assistance Program

Fitness Passport membership

Refer-A-Friend program – earn up to $2

Free onsite parking

Job summary

Rexel Australia in Welshpool is seeking an Internal Sales Person to help deliver exceptional service to customers and the market. You will respond to inbound sales calls, emails, and occasional counter sales to meet internal and external needs.

Key duties include handling enquiries, processing orders and quotes, coordinating with suppliers for pricing and lead times, and keeping stakeholders informed of progress and timelines.

Qualifications

• Strong communication and proactive approach.
• Ability to multi‑task and complete allocated tasks.
• Outstanding customer service with strong time management.

Responsibilities

• Handle sales enquiries via phone and email.
• Process customer orders, quotes and manage interactions end-to-end.
• Coordinate with suppliers for pricing, lead times and updates.
• Communicate with internal departments to ensure smooth workflow.
• Keep stakeholders informed of progress, changes and timelines.
• Process quotes and orders promptly.
• Provide product information and cross-sell where appropriate.

Skills

Strong communication

Proactive approach

Multi‑tasking

Time management

Customer service

Job description

Rexel Australia in Welshpool is seeking an Internal Sales Person to help deliver exceptional service to customers and the market. You will respond to inbound sales calls, emails, and occasional counter sales to meet internal and external needs.

Key duties include handling enquiries, processing orders and quotes, coordinating with suppliers for pricing and lead times, and keeping stakeholders informed of progress and timelines.