In-Store Tech & Sales Consultant

Telstra Corporation; Australia; On-site; AUD 40,000 - 54,000; Part time

Benefits offered by this job

Telstra discounts

Parental leave options

Training & development programs

Flexible working hours

Job summary

Telstra Retail is seeking a Part Time Customer Service & Sales Consultant in NORTHLAND. You will assist customers with product selection, service activation, and troubleshooting basic issues, delivering positive experiences while upholding Telstra's retail standards.

As a frontline Retail Consultant, you’ll stay informed on the latest gadgets and services, helping customers find tech solutions that fit their needs and contribute to store performance.

Qualifications

• Great communication skills; you're a natural at connecting with people and making their day better.
• Solution-oriented; tailor solutions for each customer.
• Sales drive; you're motivated to achieve and exceed sales targets and KPIs.
• Passion for learning; eager to grow and develop your skills in a dynamic environment.
• Resilience and positivity; a can-do attitude when things get busy.
• Customer-facing experience is a plus but not required; enthusiasm is coached.

Responsibilities

• Deliver exceptional customer experiences: help customers find the right products and services to suit their needs.
• Be the go-to tech expert: stay up-to-date with gadgets and services, offering informed guidance.
• Achieve and excel: use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with your team to create a welcoming environment that supports store goals.

Skills

Communication

Solution-oriented

Sales Drive

Learning Mindset

Resilience

Customer-facing Experience

Job description

Telstra Retail is seeking a Part Time Customer Service & Sales Consultant in NORTHLAND. You will assist customers with product selection, service activation, and troubleshooting basic issues, delivering positive experiences while upholding Telstra's retail standards.

As a frontline Retail Consultant, you’ll stay informed on the latest gadgets and services, helping customers find tech solutions that fit their needs and contribute to store performance.