In-Store Tech & Customer Experience Consultant

Gidgee Healing QLD; Mount Isa City; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Telstra discounts

Parental leave

Job summary

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest) is seeking a dynamic Retail Sales Consultant who is passionate about delighting Telstra’s customers through outstanding service. You will provide an exceptional in-store journey and identify products and services to transform customers’ telecommunications experience.

Join Telstra, an iconic Aussie brand, and be the trusted expert helping customers find tech solutions that enhance their lives.

Qualifications

• Experience in customer service and sales environments.
• Able to communicate clearly and build rapport with customers.
• Comfort with in-store tech products and services.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Skills

Customer service

Sales skills

Communication

Team collaboration

Job description

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest) is seeking a dynamic Retail Sales Consultant who is passionate about delighting Telstra’s customers through outstanding service. You will provide an exceptional in-store journey and identify products and services to transform customers’ telecommunications experience.

Join Telstra, an iconic Aussie brand, and be the trusted expert helping customers find tech solutions that enhance their lives.