In-Store Sleep Health Advisor

ResMed Inc; Adelaide; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Training provided

Employee benefits

Counsellor support line

Job summary

ResMed Inc in Adelaide, Australia, is seeking a customer-focused Retail Assistant to support in-store and phone inquiries, help fit masks, provide therapy equipment guidance and upsell services. Training will be provided to ensure high standards of care.

You will join a busy retail environment, deliver compassionate service, manage payments and stock, and maintain the store’s appearance while contributing to patient-safe outcomes.

Qualifications

• Previous experience in a busy retail or customer service role.
• Provide a caring and outstanding reception to customers.
• Ability to stay calm under pressure and listen to customer needs.
• Strong communication skills and a solutions-focused mindset.

Responsibilities

• Take customer inquiries in store and over the phone.
• Provide set-up, on-going support and equipment for therapy.
• Fit customers for a mask and recommend appropriate options.
• Handle payments, balance float and banking.

Skills

Retail Sales

Customer Service

Communication

Empathy

Education

High School Diploma

Tools

POS System

Cash Handling

Job description

ResMed Inc in Adelaide, Australia, is seeking a customer-focused Retail Assistant to support in-store and phone inquiries, help fit masks, provide therapy equipment guidance and upsell services. Training will be provided to ensure high standards of care.

You will join a busy retail environment, deliver compassionate service, manage payments and stock, and maintain the store’s appearance while contributing to patient-safe outcomes.