Food & Beverage Team Leader – Elevate Guest Experience

Vic; Melbourne; On-site; AUD 41,000 - 61,000; Full time

Benefits offered by this job

Discounted stays

Friends & family discount

Global perks

Retail rewards

Wellness support

Job summary

Minor Hotels, including Oaks Melbourne on Market, is seeking a Food & Beverage Team Leader to drive service excellence across breakfast, lunch, and dinner shifts. You will mentor a small team, manage daily operations, and ensure RSA and hygiene standards are met.

The role offers a rotating roster with casual or full-time options, and competitive hourly rates. A friendly, guest-focused attitude and reliable roster flexibility are essential.

Qualifications

• Demonstrated experience leading, coaching, or mentoring a team in a hospitality environment.
• Previous experience as a Food & Beverage Attendant, Waiter/Waitress or Bartender.
• Current RSA (Responsible Service of Alcohol) certification.
• Warm, approachable demeanour with a positive attitude.

Responsibilities

• Lead and support the F&B team to ensure professional, efficient, & high-quality service.
• Assist with taking guest orders accurately and ensuring guest preferences are accommodated.
• Demonstrate menu knowledge and confidently recommend food and beverage options to guests.
• Oversee the serving of food and beverages, maintaining professional standards and guest satisfaction.
• Deliver exceptional customer service and resolve guest concerns promptly.
• Coach and mentor team members, providing guidance, support, and training as required.
• Assist with rostering, shift coordination, and workflow planning to maintain smooth operations.
• Ensure compliance with RSA, hygiene, and workplace health and safety standards.
• Support management with reporting, stock management, and service improvement initiative.

Skills

Team leadership

Hospitality experience

Customer service

RSA certification

Communication skills

Tools

POS systems

Restaurant software

Job description

Minor Hotels, including Oaks Melbourne on Market, is seeking a Food & Beverage Team Leader to drive service excellence across breakfast, lunch, and dinner shifts. You will mentor a small team, manage daily operations, and ensure RSA and hygiene standards are met.

The role offers a rotating roster with casual or full-time options, and competitive hourly rates. A friendly, guest-focused attitude and reliable roster flexibility are essential.