In‑House IT Lead for SMB Construction (Autonomous)

Sociable Tech; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

Sociable Tech seeks an experienced IT generalist to lead the in-house IT function across office and construction-site environments. You will own user support, device lifecycles, security, and cloud platforms, collaborating directly with directors.

Expect hands-on management of onboarding, licensing, and vendor interactions as you streamline processes and drive automation. You will operate across Microsoft 365, SharePoint, Entra ID and Intune, handling onboarding/offboarding, system maintenance,

Qualifications

• Solid hands-on experience as a senior IT generalist, systems administrator or IT support lead.
• Tertiary qualification in IT or a related field.
• Strong working knowledge of Microsoft 365, SharePoint, Entra ID and Intune or similar MDM tools.
• Proven ability to run IT autonomously and manage competing priorities without day-to-day technical guidance.
• A stable career history.
• Clear, patient communication with non-technical users, and the confidence to support busy site teams.
• Australian citizenship and eligibility to obtain a security clearance.
• Happy to work from the office five days a week and travel to project sites.

Responsibilities

• Provide first-line and escalation support to around 65 users, from office staff to site managers, on phone, in person and on site.
• Resolve access, connectivity and hardware issues quickly, including SharePoint and mapped drives, email and printing.
• Deliver practical training so people get more out of the tools they use daily.
• Manage the Microsoft 365 environment, including SharePoint, Entra ID and Intune.
• Run onboarding and offboarding: accounts, devices, permissions and licences.
• Support users across cloud platforms, collaborating with vendors as needed.
• Own device lifecycle for laptops, mobiles and iPads, including setup, rebuilds and retirement.
• Maintain asset register and manage software licences.
• Manage printers and photocopiers across leased and owned devices.
• Oversee mobile fleet and security settings such as geofencing and roaming.
• Set up and decommission site offices with routers, Starlink, hubs and connectivity, visiting sites monthly or bi-monthly.
• Keep security settings current and respond to cyber insurance checks.

Skills

Senior IT generalist

IT support lead

Systems administrator

Microsoft 365

SharePoint

Entra ID

Intune

Autonomous work style

Non-technical communication

Security awareness

Education

Tertiary qualification in IT or related field

Tools

Procore

Job description

Sociable Tech seeks an experienced IT generalist to lead the in-house IT function across office and construction-site environments. You will own user support, device lifecycles, security, and cloud platforms, collaborating directly with directors.

Expect hands-on management of onboarding, licensing, and vendor interactions as you streamline processes and drive automation. You will operate across Microsoft 365, SharePoint, Entra ID and Intune, handling onboarding/offboarding, system maintenance,