Import Export Coordinator

TGI Cargo; Brisbane; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

TGI Cargo in Brisbane, QLD, is seeking an Import Export Coordinator for a full-time hybrid role. You will manage day-to-day import/export operations, prepare documentation, track shipments, and ensure customs compliance.

Responsibilities include liaising with clients, carriers and internal teams to arrange bookings, monitor cargo movements, resolve issues and provide timely updates. You will handle rate quotations and maintain records for billing and reporting.

Qualifications

• Demonstrated Import/Export processes experience.
• Strong export documentation and regulatory compliance skills.
• Proven customer service and relationship-building abilities.
• Experience in freight forwarding, logistics, or supply chain coordination.
• Ability to work hybrid in Brisbane and manage priorities independently.

Responsibilities

• Manage day-to-day import/export operations and documentation.
• Track shipments and ensure customs compliance and regulatory requirements.
• Liaise with clients, carriers, and internal teams to arrange bookings and monitor cargo movements.
• Provide rate quotations and maintain records for billing and reporting.
• Support process improvements and deliver responsive customer service.

Skills

Import/Export processes

Export documentation

Customer service

Freight forwarding/logistics

Hybrid work Brisbane

Organizational skills

Problem solving

Education

Certificate/Degree in logistics or related field

Tools

Logistics software

MS Office

Job description

Company Description

TGI Cargo is a freight forwarding company that specializes in transporting oversized, out-of-gauge, and complex cargo door-to-door across Australia and internationally. The team focuses on solving logistics challenges for cargo that is difficult to move, ensuring safe, efficient, and compliant transport. By coordinating end-to-end solutions, TGI Cargo supports clients in a wide range of industries that require customized freight services. The company values reliability, problem-solving, and strong customer partnerships to deliver successful outcomes for every shipment.

Role Description

The Import Export Coordinator is a full-time hybrid role based in Brisbane, QLD, with flexibility for some work from home. In this role, the coordinator manages day-to-day import and export operations, including preparing and reviewing documentation, tracking shipments, and ensuring compliance with relevant customs, trade, and transport regulations. Responsibilities include liaising with clients, carriers, and internal teams to arrange bookings, monitor cargo movements, resolve issues, and provide timely updates. The coordinator will handle rate quotations, data entry into logistics systems, and maintain accurate records to support billing and reporting. Providing responsive customer service and contributing to continuous process improvements are key aspects of the role.

Qualifications

• Demonstrated skills in Import Export processes, including both Import and Export operations.
• Strong capability in Export Documentation, with attention to accuracy and regulatory compliance.
• Proven customer service skills, with the ability to communicate clearly and build effective client relationships.
• Experience in freight forwarding, logistics, or supply chain coordination, ideally with complex or oversized cargo.
• Ability to work in a hybrid environment in Brisbane, QLD, managing priorities independently and as part of a team.
• Good organizational, time management, and problem-solving skills, with proficiency in common office and logistics software.
• Understanding of international trade regulations, Incoterms, and customs procedures is highly beneficial.
• Relevant vocational training or a certificate/degree in logistics, supply chain, business, or a related field is preferred.