Import & Customer Service Administrator | 12-Month Contract

Adecco Portugal; North Sydney; On-site; AUD 55,000 - 70,000; Full time

Job summary

Adecco Group in Australia is seeking an Import & Customer Service Administrator on a 12-month contract. The role covers customer service, order entry, imports, and inventory administration, with regular interaction with customers, suppliers and internal teams.

Strong communication and attention to detail are essential for accurate processing and timely updates. Responsibilities include coordinating shipping, managing stock movements, and using SAGE ERP to record transactions, while

Qualifications

• Excellent communication with a friendly and professional approach.
• Strong attention to detail and accuracy in data handling.
• Ability to manage multiple tasks and priorities effectively.
• Proactive mindset and teamwork to support internal stakeholders.

Responsibilities

• Communicating with customers, suppliers and internal teams.
• Coordinating shipping schedules and tracking shipment status.
• Handling shipping documents and updating goods-in-transit info.
• Processing customer sales orders accurately and efficiently.
• Checking orders and data for accuracy.
• Providing responsive customer service and problem solving.
• Managing inventory updates and stock movements.
• Processing freight invoices and assisting with stock receipting.
• Maintaining records in SAGE ERP and other systems.
• Supporting stock reconciliation and ad hoc admin projects.

Skills

Communication

Attention to detail

Time management

Organisational skills

Multitasking

Team player

Proactive

MS Office

Tools

SAGE ERP

ERP systems

Job description

Import & Customer Service Administrator | 12-Month Contract

The Adecco Group is the world's leading provider of HR solutions. We deliver recruitment and career services to organisations and individuals across the employment life cycle. In Australia, Adecco has over 50 years of industry experience, making us a trusted provider of permanent and temporary recruitment solutions.

About Us

Our client is a large, well-established Japanese food brand with a strong global presence. They are seeking an organised and personable Import Administrator / Customer Service & Order Entry professional to join their team on a 12-month contract.

This is a varied role covering customer service, order processing, imports and inventory administration.

Most importantly, we are looking for someone with excellent communication skills and exceptional attention to detail. You will communicate regularly with customers, suppliers and internal teams, while ensuring orders, shipping information and inventory records are processed accurately and efficiently.

Responsibilities

• Communicating with customers, suppliers and internal teams
• Coordinating shipping schedules and following up on shipment status
• Handling shipping documentation and updating goods-in-transit information
• Processing customer sales orders accurately and efficiently
• Checking orders and data for accuracy
• Providing professional and responsive customer service
• Managing inventory updates, stock movements and stock adjustments
• Processing freight invoices and assisting with stock receipting
• Maintaining order and inventory information in SAGE ERP and other internal systems
• Supporting stock reconciliation and stocktakes
• Assisting with general administration and ad hoc projects

Your Profile

• Excellent communication skills, with a friendly and professional approach
• Strong attention to detail and accuracy
• Confidence communicating with customers, suppliers and internal stakeholders
• Strong organisational and time-management skills
• A proactive approach and willingness to follow up when required
• The ability to manage multiple tasks and priorities
• A positive, team-oriented attitude Confidence using Microsoft Office and business systems

Previous experience in customer service, order processing, import administration, logistics, inventory or a similar administrative role would be highly regarded. Experience using SAGE or another ERP/order management system would also be an advantage.

For any enquiry, please contact 0427 407 ***.